AI Solutions & Automation Developer

Fisher & Phillips LLP • Atlanta, GA

3d • Hybrid

About The Position

Fisher Phillips is seeking an AI Solutions & Automation Developer to join its IT Transformation team. The role designs, develops, and maintains AI agents and process automation workflows that address IT challenges. Using the firm’s AI orchestration platform, automation tools, and integrations with on-premises and cloud systems, the developer builds scalable, secure, and supportable solutions. The position calls for a practical understanding of enterprise IT operations and the Microsoft ecosystem, including how identity, infrastructure, applications, and security controls work together to support reliable AI and automation solutions. The developer collaborates with technology teams and stakeholders to define use cases, build robust automations, and manage the agent lifecycle.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• At least 3 years of experience in software or automation development.
• Hands-on experience building or supporting solutions in a Microsoft enterprise environment, including Active Directory, Microsoft Entra ID, Microsoft 365, and Azure, with a practical understanding of users, groups, authentication, permissions, and service accounts.
• Working knowledge of Microsoft Intune, Microsoft Purview, Microsoft Defender, and Azure Databricks, including their purposes and implications for enterprise integration, data access, security, and automation.
• Practical understanding of enterprise IT fundamentals, including networking, DNS, endpoints, servers, and dependencies between on-premises and cloud systems, with the ability to troubleshoot issues affecting integrations and automated workflows.
• Strong focus on API integration, automation scripting, and agent-based frameworks.
• Experience with process automation tools such as Power Automate, Zapier, n8n, or Logic Apps.
• Understanding of data privacy, security, and access-control considerations when building automated workflows.
• Excellent documentation, communication, and collaboration skills.
• Ability to work independently and manage multiple initiatives simultaneously.
• Must reside in the Atlanta area.

Nice To Haves

• Prior experience in a law firm, accounting firm, or other professional services organization.
• Experience managing hybrid environments with both on-premises and cloud infrastructure components.

Responsibilities

• Design, develop, and maintain AI agents using the firm’s AI agent platform and orchestration tools, enabling reasoning, decision-making, and autonomous task execution.
• Integrate internal and external applications through APIs to support agent workflows.
• Build and support process automations using tools such as Power Automate, Zapier, and Workato to streamline routine tasks and cross-system activities.
• Define, configure, and enforce guardrails and permissions for AI agents to support appropriate use, compliance, and access control.
• Collaborate with infrastructure, security, and application teams to validate dependencies, authentication, permissions, and operational requirements, and troubleshoot solutions within established change-management and support processes.
• Document each agent and automation, including build logic, integration points, data flows, change history, and versioning.
• Work with stakeholders and Business Systems Analysts to gather requirements, define outcomes, and iteratively improve solutions.
• Monitor, optimize, and support deployed agent and automation solutions, including model performance tracking, infrastructure scaling, and business continuity planning.
• Contribute to improving agent-development lifecycle standards and practices within the Technology Transformation team.
• Collaborate with engineering teams on firmwide AI standards and use advanced models or research outputs to enhance agent development and automation workflows.
• Stay informed about evolving best practices in AI orchestration, automation tools, and legal technology.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with profit sharing
• Generous paid time off
• Holidays
• 24/7 telehealth services
• Wellness programs
• Additional optional benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level