AI Product Management Professional
About The Position
The Enterprise AI organization at Humana is driving AI innovation across our Insurance and CenterWell businesses. Working alongside world-class experts, we develop responsible AI solutions that improve the healthcare experience and outcomes for millions of consumers. We are seeking a Product Management Professional to partner with engineers, designers, data scientists, and business stakeholders to deliver AI-powered solutions that solve meaningful enterprise challenges. This role requires a product manager who can move quickly from understanding business problems to validating AI-driven solutions and demonstrating measurable value. You will own a product area within our Applied AI portfolio, define success metrics, prioritize opportunities, and drive delivery from concept through deployment.
Requirements
- Bachelor's degree or equivalent experience.
- 1+ years of product management or related experience and less than 4 years of total relevant industry experience.
- Experience working with cross-functional product teams to define vision, strategy, requirements, and execution plans.
- Experience gathering business requirements, mapping processes, and identifying opportunities for AI-driven improvement.
- Hands-on experience building or prototyping AI-powered solutions.
- Experience with AI/ML products and platforms, including GenAI, conversational AI, or intelligent automation.
- Experience managing products across multiple lifecycle phases, including discovery, prototyping, validation, and deployment support.
- Strong analytical and data-driven decision-making skills.
- Understanding of AI/ML concepts and their practical application to business problems.
- Familiarity with GenAI platforms, prompt engineering, and AI agent frameworks.
- Knowledge of AI solution architectures such as Retrieval-Augmented Generation (RAG) and conversational AI.
- Experience with agile product management, roadmap planning, and feature prioritization.
- Strong communication skills with the ability to translate complex technical concepts into business value.
- Proven ability to collaborate effectively across engineering, design, business, and executive stakeholders.
Nice To Haves
- Experience in healthcare, health insurance, or healthcare technology.
- Experience with AI model evaluation frameworks and performance benchmarking.
- Familiarity with human-centered design principles, data visualization, and prototyping tools such as Figma or Miro.
- Knowledge of responsible AI principles, bias mitigation, and ethical AI practices.
- Experience developing business cases and ROI models for AI investments.
Responsibilities
- Own and contribute to a product area within Humana's Applied AI portfolio, defining success metrics and product strategy aligned to business goals.
- Partner with business stakeholders to understand processes, gather requirements, and identify high-impact opportunities for AI-enabled solutions.
- Translate business challenges into well-defined AI use cases and drive them through discovery, prototyping, validation, and delivery.
- Create and manage product roadmaps, epics, features, user stories, and product backlogs.
- Develop program plans, milestones, and risk mitigation strategies.
- Collaborate with cross-functional teams of engineers, designers, and data scientists to deliver AI-powered products.
- Support rapid prototyping and experimentation with GenAI applications, AI agents, conversational AI, and intelligent automation solutions.
- Analyze user feedback, business data, and market trends to inform product decisions.
- Contribute to AI evaluation frameworks used to assess models, platforms, and enterprise readiness.
- Communicate product strategy, progress, and business value clearly to technical and non-technical stakeholders.
- Champion experimentation, testing, and continuous improvement of AI products.
Benefits
- medical
- dental
- vision
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- bonus incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
