AI Product Management Professional

Humana • New York, NY

2d • Hybrid

About The Position

Become a part of our caring community The Enterprise AI organization at Humana is driving AI innovation across our Insurance and CenterWell businesses. Working alongside world-class experts, we develop responsible AI solutions that improve the healthcare experience and outcomes for millions of consumers. We are seeking a Product Management Professional to partner with engineers, designers, data scientists, and business stakeholders to deliver AI-powered solutions that solve meaningful enterprise challenges. This role requires a product manager who can move quickly from understanding business problems to validating AI-driven solutions and demonstrating measurable value. You will own a product area within our Applied AI portfolio, define success metrics, prioritize opportunities, and drive delivery from concept through deployment.

Requirements

• Bachelor's degree or equivalent experience.
• 1+ years of product management or related experience and less than 4 years of total relevant industry experience.
• Experience working with cross-functional product teams to define vision, strategy, requirements, and execution plans.
• Experience gathering business requirements, mapping processes, and identifying opportunities for AI-driven improvement.
• Hands-on experience building or prototyping AI-powered solutions.
• Experience with AI/ML products and platforms, including GenAI, conversational AI, or intelligent automation.
• Experience managing products across multiple lifecycle phases, including discovery, prototyping, validation, and deployment support.
• Strong analytical and data-driven decision-making skills.
• Understanding of AI/ML concepts and their practical application to business problems.
• Familiarity with GenAI platforms, prompt engineering, and AI agent frameworks.
• Knowledge of AI solution architectures such as Retrieval-Augmented Generation (RAG) and conversational AI.
• Experience with agile product management, roadmap planning, and feature prioritization.
• Strong communication skills with the ability to translate complex technical concepts into business value.
• Proven ability to collaborate effectively across engineering, design, business, and executive stakeholders.

Nice To Haves

• Experience in healthcare, health insurance, or healthcare technology.
• Experience with AI model evaluation frameworks and performance benchmarking.
• Familiarity with human-centered design principles, data visualization, and prototyping tools such as Figma or Miro.
• Knowledge of responsible AI principles, bias mitigation, and ethical AI practices.
• Experience developing business cases and ROI models for AI investments.

Responsibilities

• Own and contribute to a product area within Humana's Applied AI portfolio, defining success metrics and product strategy aligned to business goals.
• Partner with business stakeholders to understand processes, gather requirements, and identify high-impact opportunities for AI-enabled solutions.
• Translate business challenges into well-defined AI use cases and drive them through discovery, prototyping, validation, and delivery.
• Create and manage product roadmaps, epics, features, user stories, and product backlogs.
• Develop program plans, milestones, and risk mitigation strategies.
• Collaborate with cross-functional teams of engineers, designers, and data scientists to deliver AI-powered products.
• Support rapid prototyping and experimentation with GenAI applications, AI agents, conversational AI, and intelligent automation solutions.
• Analyze user feedback, business data, and market trends to inform product decisions.
• Contribute to AI evaluation frameworks used to assess models, platforms, and enterprise readiness.
• Communicate product strategy, progress, and business value clearly to technical and non-technical stakeholders.
• Champion experimentation, testing, and continuous improvement of AI products.
• Use your skills to make an impact

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level