AI Product Lead

TouchCare•Stamford, CT

About The Position

The AI Product Lead is the mini-CEO of a TouchCare product, responsible for its direction, strategy, roadmap, and evolution. The role combines product leadership with hands-on building: conducting research, prototyping and shipping small changes with AI coding tools, and deciding what to build next and what to stop. The work has two tracks: delivering the incremental roadmap in the short to mid term, and running longer-term experiments with real users to identify promising innovations. The Product Lead works in a pod with an AI Engineer, who owns architecture and production quality, and together they take the product from insight to launch. The role reports to the VP of Product, Innovation & AI Strategy. The position suits someone who enjoys both deciding what to build and building it. It involves coordinating with leadership, operations, sales, and cross-functional teams, and maintaining a consistent product experience using TouchCare’s design system and design tools.

Requirements

4–6 years of product and design leadership experience.
User research and prototyping skills.
Hands-on experience building with AI coding tools such as Claude Code, Cursor, Lovable, or similar, with examples of work created.
A track record of owning product direction and outcomes, not only managing a backlog.
Experience conducting user and market research, including interviews, and turning findings into decisions.
Strong prioritization skills, including the ability to say no and explain why.
Clear writing and communication skills for executive and frontline audiences.
Genuine interest in both product decision-making and hands-on building.

Nice To Haves

Hands-on design skills, including potential Figma work within an existing design system.
Experience building and maintaining shared UI components and design systems.
A record of running experiments and evaluating results honestly.
Experience in healthcare, benefits, or health navigation.
Familiarity with HIPAA and products that handle protected health information.
Startup experience involving multiple responsibilities.

Responsibilities

Own the product’s strategy, direction, roadmap, and evolution; recommend what to build next and what to stop.
Conduct user and market research, including interviews with members, health assistants, sales, and clients; assess market size and competitors, and translate findings into product decisions.
Prototype ideas with Claude Design, Claude Code, and other AI tools, and ship smaller changes directly.
Partner with the AI Engineer to deliver the product, owning what gets built and why while collaborating on building.
Run the incremental roadmap while conducting experiments with real users to identify longer-term opportunities; measure results and discontinue unsuccessful experiments.
Maintain a consistent product experience using TouchCare’s design system, Figma, and AI design tools, without relying on a dedicated designer.
Keep leadership, operations, and sales informed about what is shipping and why.