AI Process Intelligence Specialist

Edward Jones

10d•Hybrid

About The Position

The AI Process Intelligence Specialist is responsible for enhancing operational efficiency and quality across the firm by leveraging Process Intelligence. This role focuses on leveraging event data to mine processes, and track and report on process improvement opportunities. By implementing AI-driven process mining, the Specialist identifies opportunities for optimization and drives measurable improvements in efficiency.

Requirements

Bachelor’s degree in Engineering, Operations, or a related field
Minimum of 3 years, preferred 5 years experience in process intelligence and/or automation.
Strong knowledge of process mapping and analytical techniques
Hands-on experience with AI-driven process mining tools and methodologies
Understanding of automation technologies and their application in business processes
Experience with data governance practices and data integrity management
Ability to define, track, and report on metrics and frameworks that measure process improvement outcomes

Nice To Haves

Preferred experience using enterprise process mining platforms (e.g., Signavio, Celonis) to analyze and optimize business processes

Responsibilities

Apply strong knowledge of data structures, event logs, and system-generated transactional data to reconstruct how work flows across systems and teams.
Extract, transform, and analyze event-level and transactional data from multiple sources.
Link and integrate data across systems to create a comprehensive view of end-to-end processes.
Identify process bottlenecks, variations, and inefficiencies through data analysis.
Generate insights to support automation and process optimization opportunities.
Translate complex data findings into actionable process improvement insights for stakeholders.