AI Pilots Delivery Manager (Fixed-term/Remote)

Generation

6d•Remote

About The Position

Generation is seeking an AI Pilots Delivery Manager for a fixed-term, remote role to oversee the operational execution and coordination of AI learning tool pilots across various countries. This role is crucial in translating strategy and pilot design into effective on-the-ground delivery, ensuring pilots are completed on time, implemented as planned, and supported adequately at the country level. A key responsibility is the disciplined and timely collection of data throughout the pilot lifecycle to enable robust evaluation of learning outcomes, instructor effort, and tool effectiveness. The position will also support the onboarding and enablement of AI tools, ensuring instructors, delivery teams, and country leads are proficient in their use. The goal is to ensure AI pilots run smoothly, insights are gathered quickly, and execution risks are identified and addressed proactively. This role is planned to run from June 2026 through the end of March 2027. Generation is an equal opportunity employer and encourages applications from diverse backgrounds.

Requirements

Minimum 3 years’ project or programme management experience, with clear accountability for delivery timelines, follow‑up, and execution.
Minimum 3 years’ experience managing training programmes, including online and in‑person delivery, and working closely with instructional or delivery teams.
1-2 years’ exposure to AI tools or AI‑enabled processes, with an understanding of how these are integrated into operational workflows and live learning environments.
Strong experience coordinating across multiple stakeholders, including country teams and central functions, with a focus on delivery discipline and follow‑through.
Ability to work hours that overlap with CET by at least 4 hours.
Multilingual capability, ideally across English, Hindi, and/or Tamil, to support engagement with local teams in India.

Nice To Haves

Based in or near Delhi, India, with the ability to provide hands‑on, in‑person support to country and delivery teams.
Experience supporting tool rollouts or pilots, including onboarding, enablement, and early‑stage troubleshooting.
Comfort operating in pilot or experimental environments, where iteration and adaptation are expected.
Demonstrated ability to ensure timely and accurate data collection across programmes or countries to support evaluation and decision‑making.

Responsibilities

Manage the operational delivery of AI learning tool pilots across countries, ensuring timelines, milestones, and dependencies are met.
Follow up proactively with country teams to confirm readiness, launch progress, and completion of pilots.
Identify risks, delays, or blockers early and escalate appropriately to keep pilots on track.
Act as the primary operational point of contact for country delivery, instructional, and operations teams during AI tool pilots.
Support country teams in translating pilot plans into day-to-day delivery reality, ensuring consistent implementation while accounting for local context and constraints.
Provide hands-on operational support where needed, particularly to support integration of tools into live programmes.
Support the onboarding and enablement of AI tools for instructors, delivery teams, and country leads.
Roll out onboarding materials, guidance, and training resources developed by the central team.
Provide practical support to address early adoption issues, process gaps, or tool-related questions during pilot delivery.
Ensure required pilot data is collected accurately and on time across all participating countries.
Follow up with country teams to track completion of data inputs and adherence to agreed evidence and reporting standards.
Maintain clear tracking of pilot status, readiness, adoption, issues, and completion, and provide regular operational updates to central stakeholders.
Work in close partnership with the AI Online Learning Lead to ensure pilot designs and evidence requirements are reflected in delivery.
Surface operational insights, delivery challenges, and country feedback to inform iteration and decision-making.
Coordinate with technical and AI platform teams to support issue resolution during live pilot delivery.