AI Operations Engineer Intern

ApprenticelyLowell, MA
Onsite

About The Position

Apprenticely is partnering with Overroute to hire a rotational AI Operations Engineer Intern for their team in Lowell, Arkansas. This is a three-month program designed to provide hands-on experience in IT positions under the guidance of a professional mentor and IT support team. The internship serves as an entry point into an IT career and may lead to full-time employment based on employer needs. Overroute is an AI-native freight operations platform developed in partnership with J.B. Hunt. Their AI agents are currently active in monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions within a large-scale logistics network. Interns will work onsite at J.B. Hunt, collaborating directly with the Overroute team and observing the operators who use the platform.

Requirements

  • Students across Supply Chain, Business Analytics, Computer Science, and Engineering are encouraged to apply.
  • Process-Curious: Care about how things actually work in practice.
  • Ask & Pursue: Comfortable asking basic questions to experienced operators and chasing down root causes.
  • Communicate Clearly: Write concisely and logically.
  • Thrive in Ambiguity: Able to take action before a problem is fully defined.
  • Want Ownership: Desire real accountability and high-visibility responsibilities.
  • AI-First Mindset: Naturally look for opportunities to use AI to accelerate learning, improve workflows, and solve business problems.

Nice To Haves

  • No specific background in logistics is required.

Responsibilities

  • Onboard, train, and enable 5 J.B. Hunt business units.
  • Triage incoming user feedback and track AI adoption unit-by-unit.
  • Perform quality assurance checks on agent output before it reaches live operators.
  • Analyze user behavior and document real-world freight operations workflows.
  • Conduct user and competitive research.
  • Scenario-test new agentic AI capabilities prior to live enterprise rollout.
  • Partner with Forward Deployed Engineers on live production deployments.
  • Pull, clean, and validate live data feeds.
  • Execute integration and regression testing.
  • Build internal tooling to eliminate manual overhead.

Benefits

  • Mentorship from an Overroute owner with defined scope and weekly check-ins.
  • $15 - $15 an hour
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