AI Operations Engineer Intern
About The Position
Apprenticely is working with our company partner, the Overroute to add a rotational AI Operations Engineer Intern to their team in Lowell, Arkansas! Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand. About Overroute: Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it. The Role & Rotational Structure This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks: 1. Customer Success Track Onboard and enable dispatchers, planners, and operators across 6 J.B. Hunt business units. Triage incoming user feedback and track AI adoption unit-by-unit. Perform quality assurance checks on agent output before it reaches live operators. 2. Product Track Analyze user behavior and document real-world freight operations workflows. Conduct user and competitive research. Scenario-test new agentic AI capabilities prior to live enterprise rollout. 3. Forward Deployed Engineering Track Partner with Forward Deployed Engineers on live production deployments. Pull, clean, and validate live data feeds. Execute integration and regression testing, and build internal tooling to eliminate manual overhead.
Requirements
- Students across Supply Chain, Business Analytics, Computer Science, and Engineering.
- Process-Curious: You care about how things actually work in practice, not just how they look on a slide deck.
- Ask & Pursue: You are comfortable asking a basic question to an experienced operator and chasing down the root cause.
- Communicate Clearly: You write concisely and logically—explaining what you found is half the job.
- Thrive in Ambiguity: You can take action before a problem is fully defined or handed to you.
- Want Ownership: You want real accountability and high-visibility responsibilities over passive exposure.
Nice To Haves
- No background in logistics is required.
Responsibilities
- Onboard and enable dispatchers, planners, and operators across 6 J.B. Hunt business units.
- Triage incoming user feedback and track AI adoption unit-by-unit.
- Perform quality assurance checks on agent output before it reaches live operators.
- Analyze user behavior and document real-world freight operations workflows.
- Conduct user and competitive research.
- Scenario-test new agentic AI capabilities prior to live enterprise rollout.
- Partner with Forward Deployed Engineers on live production deployments.
- Pull, clean, and validate live data feeds.
- Execute integration and regression testing, and build internal tooling to eliminate manual overhead.
Benefits
- Gain experience under the guidance of a professional mentor/IT support team.
- Internships are designed as an on-ramp to an IT career.
- Can roll into full-time positions based on employer demand.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
