AI Implementation Specialist

Block LLP•Burbank, CA

About The Position

AI Implementation SpecialistAbout Block LLP Block LLP is a rapidly growing plaintiff-side law firm dedicated to providing exemplary service and exceptional results for our clients. We are driven by our core values of Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. As we continue to grow, we are investing heavily in artificial intelligence, automation, and operational innovation. We are seeking an AI Implementation Specialist who can help transform ideas into practical solutions that improve efficiency, enhance employee performance, and elevate the client experience. Position Summary The AI Implementation Specialist will lead the firm's AI adoption and automation initiatives across all departments, including Intake, Pre-Litigation, Litigation, Habitability, HR, Finance, Marketing, and Operations. This role is responsible for identifying opportunities for improvement, designing AI-powered workflows, implementing automation solutions, developing AI agents, training staff, and ensuring successful adoption throughout the organization. The ideal candidate combines technical expertise with strong business acumen and can translate operational challenges into scalable AI solutions.

Requirements

3+ years of experience implementing AI, automation, workflow, or business systems solutions.
Demonstrated experience deploying AI tools in a business environment.
Strong understanding of large language models and AI platforms.
Experience building automated workflows and business process automations.
Strong project management and organizational skills.
Excellent written and verbal communication abilities.
Ability to work cross-functionally with technical and non-technical stakeholders.
Proven ability to independently manage projects from concept through deployment.
Experience with Claude Enterprise, Claude Workflow, Gemini, or similar AI platforms.
Experience with Zapier, Make, n8n, Relevance AI, Lindy, or similar automation tools.
Experience developing AI agents and custom GPTs.
Familiarity with APIs and software integrations.

Responsibilities

Evaluate existing workflows and identify opportunities for AI integration and automation.
Partner with firm leadership to develop and execute the firm's AI roadmap.
Research emerging AI technologies and recommend solutions aligned with business objectives.
Serve as the internal subject matter expert on AI tools, platforms, and best practices.
Design, build, and maintain automated workflows using AI and no-code/low-code platforms.
Eliminate repetitive administrative tasks and improve operational efficiency.
Create automated reporting, dashboards, notifications, and data collection systems.
Integrate AI tools with existing firm technology platforms.
Build and maintain department-specific AI assistants and agents.
Develop AI solutions to support: Client intake, Case management, Litigation support, Demand preparation, Medical record review, HR and recruiting, Marketing initiatives, Internal operations
Continuously optimize prompts, workflows, and agent performance.
Train staff on AI tools and best practices.
Create documentation, SOPs, and implementation guides.
Support adoption efforts and ensure successful utilization across departments.
Conduct regular workshops and training sessions.