AI + Digital Experience Consultant

O3 World•Philadelphia, PA

1d•Remote

About The Position

The AI and Digital Experience Consultant is a hybrid practitioner and growth driver working across O3's digital experience consulting practice and O3XO's AI advisory work. The role helps client leaders understand how AI fits their business, connects to their broader digital strategy, and can be adopted by their people. It is a consulting role rather than a deeply technical one; the consultant brings in specialists when needed and keeps client discussions moving. Approximately half of the role is billable. The remaining time is devoted to business development, account growth, and internal practice contribution. This is a remote role open to applicants in Arkansas, Maryland, Michigan, New Jersey, Ohio, Oregon, Pennsylvania, and Texas. O3 is a digital experience consultancy, and O3XO is its AI practice. Together, they help enterprise clients navigate the intersection of digital transformation and emerging AI capability.

Requirements

At least 7 years of consulting experience in digital experience, digital strategy, marketing technology, or a related discipline, with hands-on exposure to AI strategy, adoption, or implementation.
Demonstrated ability to lead client engagements end to end, from discovery through recommendations and roadmap delivery.
Working fluency in how organizations use digital technology and in the evolving AI landscape, including generative AI and AI-enabled workflows.
Experience facilitating workshops, training, or enablement for non-technical audiences.
Strong executive presence and communication skills, including the ability to hold the room and earn trust with senior stakeholders.
A revenue mindset, understanding how consulting engagements are scoped, priced, and grown, and willingness to take ownership of that.
Collaborative, low-ego approach, with judgment about when to lead and when to bring in a specialist.
Comfort working in a fast-moving environment where frameworks are still being built and ambiguity is the norm.

Responsibilities

Lead discovery workshops, stakeholder interviews, and strategic planning sessions across AI and digital experience.
Assess client readiness and maturity, and develop prioritized roadmaps grounded in business context and tied to measurable outcomes.
Identify and prioritize AI use cases, defining goals, success measures, and data and integration considerations for design and implementation.
Translate ambiguous client challenges into clearly scoped opportunities with defined value, resourcing, and delivery approaches.
Advise clients on suitable solutions, build-versus-buy decisions, and AI governance in plain business terms.
Design and deliver training, workshops, and enablement, and guide change management to help new ways of working take hold.
Provide strategic oversight on pilots and proofs of concept, and translate results into clear next steps.
Partner with O3XO specialists and delivery teams to connect strategy to technical execution.
Deliver executive-ready presentations and recommendations to senior stakeholders and C-suite audiences.
Own account growth for a defined portfolio of O3 clients, maintaining trusted advisor relationships and identifying expansion opportunities.
Develop forward-looking account strategies and work with client services and delivery leads to identify upsell and cross-sell opportunities before they go to RFP.
Contribute to proposals, statements of work, and pitch presentations, and support pricing and scoping decisions.
Build relationships with prospective clients through referrals and consultative outreach.
Represent O3 through articles, case studies, point-of-view pieces, and industry events, working with marketing on thought leadership that supports pipeline and brand goals.
Help shape O3's digital experience methodologies and O3XO's AI delivery frameworks.
Coach junior consultants on deliverables, client communication, and consulting craft.