AI Deployment Strategist

Transformworks•New York City, NY
•Hybrid

About The Position

Transformworks is an AI implementation partner serving investors and operators in operationally complex industries, including healthcare, education, and financial services. The AI Deployment Strategist is accountable for client engagement success, serving as the primary day-to-day partner to client executives and operators while leading Forward Deployed AI Engineers through discovery, development, deployment, and adoption. The role determines what to build, keeps execution moving, and ensures the work produces measurable business outcomes. This is a technical and product-oriented engagement leadership role combining structured problem-solving, product judgment, program leadership, and client relationship management. Production coding is not expected, but practical technical fluency is needed to work closely with engineers, understand tradeoffs, and shape effective AI products. The strategist is expected to make clients successful, exceed expectations, and identify additional opportunities for AI to create value across their businesses. The role works directly with Transformworks’ founders and helps shape how the firm serves clients. With demonstrated impact, the strategist may take ownership of larger client relationships, lead multiple engagement teams, expand strategic accounts, and build the systems and team behind the deployment function. Advancement is based on impact rather than tenure. The role is based in New York City and uses a hybrid collaboration model.

Requirements

  • At least 4 years of experience in management consulting, product management, enterprise implementation, client services, or a similarly demanding operating role.
  • Experience leading complex, high-stakes projects with multiple stakeholders and an ambiguous path forward.
  • Strong product judgment and ability to assess whether a solution will be adopted by users and valued by a business.
  • Structured problem-solving skills and ability to turn messy situations into clear priorities and actions.
  • Executive-level written and verbal communication skills.
  • Confidence constructively challenging clients, surfacing difficult issues, and discussing tradeoffs candidly.
  • Practical technical fluency in system architecture, data flows, APIs, model behavior, and AI evaluation.
  • Strong commercial instincts and ability to identify additional ways to create client value.
  • High degree of ownership and willingness to resolve problems affecting an engagement.
  • Ability to manage multiple priorities while maintaining attention to detail and follow-through.
  • Genuine curiosity about how AI can change business operations.
  • Ability to learn quickly, work naturally with technical teams, and develop a substantive understanding of the systems being built.

Nice To Haves

  • Experience in healthcare, education, financial services, private equity, or another regulated and operationally complex industry.

Responsibilities

  • Own client engagements from initial discovery through deployment, adoption, and measurable business impact.
  • Serve as the primary day-to-day partner to client executives, operators, and technical stakeholders.
  • Learn clients’ businesses, including workflows, systems, constraints, and economics.
  • Translate ambiguous business problems into product requirements, user journeys, priorities, and success metrics.
  • Partner with Forward Deployed AI Engineers to shape solutions and make decisions about scope, sequencing, and tradeoffs.
  • Run engagement execution, including planning, client meetings, decision-making, risk management, and executive updates.
  • Test solutions with end users, gather feedback, and support usefulness, trust, and adoption.
  • Exceed client expectations through proactive insights, rapid improvements, and demonstrations.
  • Quantify and communicate the operational and financial impact of work to company leadership and investment partners.
  • Identify additional AI opportunities across client businesses and help develop them into initiatives.
  • Develop reusable playbooks and practices to improve future engagements.
  • Address gaps as needed to keep clients and internal teams moving.

Benefits

  • Highly competitive base compensation.
  • Uncapped profit-sharing tied to team performance.
  • Equity compensation.
  • Health, dental, and vision coverage.
  • Direct ownership of engagements with visible operational and financial impact.
  • Exposure to senior executives, investors, and technical leaders across industries.
  • A small, high-trust team where initiative, judgment, and client impact are rewarded.
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