AI Delivery Executive

NTT DATA Services•Plano, TX
•$185,515 - $309,250•Remote

About The Position

The AI Delivery Executive leads delivery and growth across a portfolio of strategic client engagements, serving as the senior AI delivery leader accountable for client outcomes, delivery quality, financial performance, and transformation success. The role partners with Client Executives, AI Go-to-Market leaders, Solution Architects, and Technical Leaders to deliver AI programs that create measurable business value and establish NTT DATA as a trusted transformation partner. It helps clients move from AI strategy and experimentation to scaled enterprise adoption by leading multidisciplinary teams across consulting, data, engineering, architecture, product, and operations. This role combines client leadership, delivery excellence, commercial acumen, and AI transformation expertise. It requires building executive relationships, overseeing complex programs, developing high-performing teams, identifying growth opportunities, and supporting account objectives. The position is remote and has a U.S.-based starting pay range of $185,515 to $309,250, with possible incentive compensation. It is eligible for company benefits including medical, dental, and vision insurance; flexible spending or health savings accounts; life and AD&D insurance; short- and long-term disability coverage; paid time off; employee assistance; a 401(k) program with company match; and additional voluntary or legally required benefits.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 12+ years of experience in technology consulting, enterprise delivery, professional services, digital transformation, or related fields.
  • 5+ years leading large-scale transformation programs, portfolios, or strategic client engagements.
  • Demonstrated experience delivering AI, data, cloud, digital, applications, or enterprise technology transformation initiatives within professional services.
  • 5+ years of hands-on experience managing complex client relationships and influencing executive stakeholders.

Nice To Haves

  • Experience leading enterprise AI, machine learning, GenAI, agentic AI, or intelligent automation programs from strategy through production deployment.
  • Experience supporting Fortune 500 clients in Manufacturing, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Energy, or Public Sector.
  • Experience recovering challenged programs or leading complex transformation initiatives.
  • Understanding of responsible AI, AI governance, model lifecycle management, AI operations, and enterprise adoption frameworks.
  • Experience contributing to executive workshops, transformation roadmaps, account planning, or industry thought leadership.
  • Relevant certifications such as PMP, PgMP, SAFe, Azure, AWS, Google Cloud, or equivalent.

Responsibilities

  • Serve as the senior AI Delivery lead for assigned strategic accounts and transformation programs, accountable for delivery quality, client satisfaction, business outcomes, and value realization.
  • Build trusted relationships with senior client stakeholders, including CIOs, CTOs, CDOs, business leaders, and transformation executives.
  • Lead complex AI transformation programs from strategy through implementation, adoption, operationalization, and value realization.
  • Establish governance structures, executive steering committees, delivery reviews, risk management practices, and performance reporting.
  • Identify delivery, technical, commercial, resourcing, and stakeholder risks and drive mitigation plans.
  • Lead escalation management and recovery efforts for challenged or at-risk engagements.
  • Manage a portfolio of AI engagements, with accountability for delivery performance, revenue attainment, resource utilization, forecast accuracy, and margin performance.
  • Ensure engagements meet agreed scope, timeline, quality, and commercial commitments.
  • Identify and address margin leakage, scope creep, delivery inefficiencies, and resource imbalances.
  • Partner with account leadership on financial planning, forecasting, staffing strategies, and investment decisions.
  • Partner with Client Executives and AI GTM leaders to understand client priorities, account strategies, and growth objectives.
  • Identify client opportunities through delivery proximity, executive engagement, and understanding of business challenges.
  • Support account growth through discovery workshops, executive discussions, proposal reviews, solution shaping, and transformation planning.
  • Provide delivery and practitioner insight to strengthen pursuits, improve solution quality, and accelerate client adoption.
  • Guide clients through AI-enabled business transformation, operating-model evolution, process redesign, and organizational adoption.
  • Ensure AI programs incorporate responsible AI, security, governance, privacy, compliance, and risk management requirements.
  • Champion production-grade AI practices, including testing, evaluation, observability, operational readiness, service transition, and lifecycle management.
  • Collaborate with architecture, engineering, and product leadership to ensure solutions are scalable, secure, maintainable, and aligned with business objectives.
  • Lead and mentor multidisciplinary delivery teams across onshore, nearshore, offshore, and partner organizations.
  • Develop future delivery leaders through coaching, mentoring, and performance management.
  • Support workforce planning and talent acquisition to align capabilities with client demand.
  • Foster a culture of accountability, collaboration, innovation, and delivery excellence.

Benefits

  • Medical insurance with an employer contribution
  • Dental insurance with an employer contribution
  • Vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance
  • 401(k) program with company match
  • Additional voluntary or legally required benefits
  • Incentive compensation based on individual and/or company performance may be available
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