About The Position

Gramian Consultancy is seeking a detail-oriented QA Review Team Lead to oversee quality assurance activities for AI training data and ensure annotated outputs are accurate, consistent, and delivered on time. The role leads QA reviewers, manages audit and review queues, assesses annotation quality, identifies recurring errors, and provides actionable feedback to improve team performance. The team lead also trains new reviewers, clarifies guidelines for annotators, and escalates complex or recurring issues to the Senior QA Lead. The position requires strong quality assurance skills, experience mentoring team members, and the ability to apply detailed guidelines in a fast-paced environment. Availability to work the specified schedule for the full 16-week project is required.

Requirements

  • 3–5 years of overall professional experience.
  • At least 1 year of experience leading, mentoring, or supervising reviewers or team members.
  • Strong attention to detail and the ability to apply complex guidelines consistently.
  • Excellent written and verbal communication skills.
  • Ability to provide constructive, actionable feedback and explain quality expectations clearly.
  • Strong organizational skills and the ability to manage multiple review queues and competing deadlines.
  • Ability to identify patterns in errors and support corrective actions.
  • Availability to work the specified schedule for the full 16-week project.

Responsibilities

  • Lead QA reviewers and manage audit and review queues to ensure timely and accurate completion of assigned work.
  • Spot-check annotated data and reviewer decisions to verify compliance with project guidelines and quality standards.
  • Provide clear, actionable, and consistent feedback to reviewers and annotators.
  • Conduct office hours and clarify annotation guidelines, review criteria, and quality expectations.
  • Monitor quality scores, error trends, audit results, and reviewer performance.
  • Train and onboard new reviewers on project guidelines, tools, and review procedures.
  • Identify recurring errors, inconsistencies, and process gaps, and recommend corrective actions.
  • Escalate persistent quality issues, unclear guidelines, and complex cases to the Senior QA Lead.
  • Support continuous improvement of review processes and maintain consistent quality across the team.
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