AI Business Solutions Sales Leader

Microsoft • Dallas, TX

2d

About The Position

Do you enjoy managing on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As an AI Business Solutions Sales Leader, you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing sales strategies (via Digital Specialists, Digital Solution Engineers and Partner Solution Sales teams by leveraging various programs and offers. Additionally, you will be responsible for selling AI Workforce and AI Business Process solutions tailored for our managed customers. Furthermore, you will play a significant role in enabling AI and Digital transformation momentum for our customers, partners, and Microsoft. To manage AI Business Solutions Managers and Partner Solution Sales team, we are looking for passionate, experienced, and leader (Manager of Managers) who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the AI Workforce and AI Business Process goals. As a Senior Specialist Team Unit (STU) Leader, you will lead transformational shifts to drive deployment and create business value for customers. You will provide direction/guidance on the development of solutions across solution areas and support areas. You will lead a team to develop strategies for driving and closing opportunities. You will facilitate the development of partner strategies and ensure execution. As a Senior STU Leader you will provide sales leadership and thought leadership to accelerate our customers’ digital transformation and is a great sales coach and leader, has a challenger mentality, is fluent in sales-leadership practice and contributes with vision and flawless execution of solution and technical sales across different customer scenarios developing and growing the AI Business Solutions business across the time-zone markets. You will oversee the end-to-end business across geographical regions. You will work with the regional operating unit/sales unit to tightly align top partner coverage, and simplify and strengthen alignment on sales targets, improve coverage. You will ensure the team meets sales targets and operational standards and maintains the health of metrics within the assigned territory. You will interact with Time zone and WW leadership and senior-level stakeholders to get support for their team and the geographical regions. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your AI expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years of technology-related sales or account management experience OR 11+ years of technology-related sales or account management experience.
• Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 12+ years of technology-related sales or account management experience OR 15+ years of technology-related sales or account management experience.
• 10+ years of services sales or account management experience.
• 7+ years of people management experience.

Responsibilities

• Build and grow highly successful teams through talent management, diversity and inclusion, coaching, and career development.
• Act as a respected technology leader with the ability to attract, retain, and develop the most technical resources in the field.
• Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams.
• Bring impactful industry insights into customer engagements and help close deals and coach and influence others internally on how to do this.
• Influence Microsoft's strategic direction across various markets.
• Act as a thought leader in digital transformation across solution areas to advise customers.
• Lead a virtual cross-organizational team to drive strategic projects and high impact solution sales.
• Coach their team to collaborate with partners and other internal teams (e.g., Engineering, CXE, GTM).
• Lead with technical and industry insights on how to grow the strategic customer business.
• Lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.
• Lead team to develop strategies through orchestration for driving and closing opportunities and guide team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs.
• Coach their team and/or other teams (e.g., ATU, STU, Channel Sales) on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
• Engage C-Suite decision makers for strategic customers to support teams on opportunity discovery and acceleration.
• Represent their team internally at Microsoft as they engage other internal stakeholders.
• Coach team to hunt new AI Business Solutions opportunities business value selling approach.
• Coach team to learn and apply the orchestration model and guide team to build a network of partners to cross-sell and up-sell.
• Drive technical depth engagements with customers and support their team on participating in Microsoft technical events.
• Contribute to setting up the events and promoting best practice sharing across subsidiaries.
• Act as the spokesman for Microsoft at external events.
• Provide expertise to customers/partners and share knowledge on a specific platform or market.
• Coach their team on business and market knowledge.
• Develop strategies to position Microsoft products, solutions, and/or services against competitors.
• Initiate discussions to share industry trends and insights across the organization.
• Coach team on business and market knowledge and act as a thought leader to help team connect Microsoft solution to customer business impact.
• Showcase a learning mentality: Demonstrate a willingness to invest in your personal learning in the AI arena with team members.
• Build and transform new markets by leveraging technical and industry expertise, partners, and resources.
• Lead a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
• Participate in regular strategic planning for their assigned territory.
• Review plans via Rhythm of Business (ROB) meetings and align the plans of their team across departments.
• Guide team to align their approach with sales excellence team.
• Engage with external executives to bring a more strategic perspective into the planning portion of account planning.
• Oversee the end-to-end business across geographical regions.
• Ensure their team meet sales targets and operational standards and maintain the health of metrics within the assigned territory.
• Interact with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions.
• Complete required training and obtain relevant product and role certifications aligned to the role and workload/industry.
• Mentor/coach the team on growing knowledge on sales or products and ensure the team complete training and obtain certifications as required.
• Seek additional learning opportunities and prioritize to enhance effectiveness.

Benefits

• Equal opportunity employer
• Consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
• Assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager