AI Business Analyst

Infosys•Quincy, MA

12h•Onsite

About The Position

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Requirements

Experience in Information Technology
Experience with Business Analyst practices
An agile mindset with effective communication and problem-solving skills.
The ability to work on majority of the areas as part of SDLC lifecycle
Passion for innovating solutions that drive progress and meet future challenges.
A proactive approach to monitoring and resolving production issues before they escalate.
Commitment to continuous learning, knowledge sharing, and fostering team development
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Nice To Haves

This position may require relocation and/or travel to work/project location.

Responsibilities

Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
Participate in design discussions to capture software specifications, and aid in creation of process documentation.
Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository
Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and FS capabilities
Contribute to solution architecture design by assisting in customizing modules and features of FS Domain, based on detailed business requirements
Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between applications
Develop comprehensive documentation for FS application customizations and deliver user training to facilitate effective knowledge transfer