AI Business Analyst

Infosys
$82,534 - $104,076Onsite

About The Position

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Requirements

  • Experience in Information Technology
  • Experience with Business Analyst practices
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • All applicants authorized to work in the United States are encouraged to apply.

Nice To Haves

  • Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and FS capabilities
  • Contribute to solution architecture design by assisting in customizing modules and features of FS Domain, based on detailed business requirements
  • Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
  • Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between applications
  • Develop comprehensive documentation for FS application customizations and deliver user training to facilitate effective knowledge transfer

Responsibilities

  • Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
  • Participate in design discussions to capture software specifications, and aid in creation of process documentation.
  • Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
  • Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
  • Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
  • Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
  • Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
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