AI & Automation Specialist

seoplus+•Ottawa, ON

7d•Hybrid

About The Position

seoplus+ is an innovative digital marketing agency helping businesses worldwide reach their online potential by generating leads and increasing sales. Our clients range from local retailers to enterprise-level multinationals. We are currently seeking an AI & Automation Specialist to support our team, enhancing the operational efficiency and profitability of the company. This role is for a tech-savvy professional who is skilled in creating, maintaining, and optimizing automated systems and integrations, and who is equally comfortable building internal policy as they are building workflows. The ideal candidate brings a strong programming background, hands-on experience with automation and AI tools, and the discipline to drive projects to completion with speed and accountability. We invite candidates located in Ottawa to apply. This is a hybrid role, and the candidate is required to work from our Ottawa office three days per week.

Requirements

Proven experience in automation, system integrations, and programming (Python, JavaScript).
Demonstrated ability to ship projects on time: milestone planning, stakeholder communication, and follow-through are essential.
Strong understanding of APIs and web services.
Comfort with self-direction — this is a new role with no existing playbook; resourcefulness and the ability to work independently are critical.
Experience with agentic/workflow AI tools (e.g., N8N, Make, Zapier) and working knowledge of LLM platforms and prompt engineering.
Familiarity with data privacy principles and responsible AI practices; experience developing or contributing to internal AI governance policies is an asset.
Experience deploying automation solutions specific to marketing use cases.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities.

Nice To Haves

Experience with key seoplus+ platforms (Salesforce, Wrike, Slack etc.) is preferred.

Responsibilities

Design and implement new automation processes to improve efficiency and effectiveness across departments, with a focus on measurable outcomes and on-time delivery.
Utilize programming languages such as Python and JavaScript to build and manage automations, integrations, and AI-powered workflows.
Lead the deployment and adoption of Generative AI platforms (such as Gemini, Claude, ChatGPT) and agentic AI tools (such as N8N) across the organization, including prompt design, workflow architecture, and ongoing optimization.
Maintain and optimize existing automation systems to ensure they are functioning reliably and meeting evolving business needs.
Manage and maintain integrations between seoplus+ core platforms, including Google Workspace, Slack, Wrike, Salesforce, QuickBooks, BambooHR, Notion, and Zapier.
Develop documentation for all automated processes and provide training to relevant team members.
Develop and maintain company-wide AI usage policies, including guidelines for data handling, confidentiality, appropriate use, and governance, ensuring that AI adoption at seoplus+ is both effective and responsible.
Handle sensitive data with the highest standards of confidentiality and security, including client data, employee data, and financial data accessed through integrated platforms.
Stay current with developments in AI and automation to bring informed, practical recommendations to the business.
Work closely with department leads to identify automation opportunities, set clear milestones, and deliver against them.
Drive adoption of AI and automation tools across the organization, including ongoing optimization and support.
Be accountable to individual and company objectives and key results (OKRs).