AI Automation Specialist

The Global Talent Co.

17h•Remote

About The Position

The Global Talent Co. is seeking an AI Automation Lead to join a fast-growing technology company. This role will focus on building internal systems and automated workflows to scale operations across departments. The AI Automation Lead will own the internal AI automation roadmap, identifying areas where repetitive work slows the company down, designing automations using LLM APIs and low/no-code platforms, and implementing them end-to-end. This is a hands-on role for a pragmatic builder with strong product instincts who can translate operational pain points into reliable, measurable automations.

Requirements

2–4 years building production automations or internal tools (RevOps, BizOps, automation engineer, or similar)
Hands-on experience with at least one low-code automation platform: n8n, Make, Zapier, or Workato
Comfortable integrating LLM APIs (OpenAI, Anthropic) into real workflows
SQL fluency — can pull and transform data across tools without an analyst
Light scripting in Python or JavaScript to glue things together when no-code hits a wall
Pragmatic problem solver with strong product instincts and a bias to ship
Clear communicator who can explain a multi-step LLM workflow to a non-technical stakeholder in under two minutes
High ownership — defines the metric, instruments it, and reports on it

Nice To Haves

Experience building agentic workflows (LangGraph, CrewAI, or custom multi-step LLM with tool use)
Vector database experience (Pinecone, Weaviate, pgvector) for retrieval-grounded automations
Familiarity with HubSpot or Salesforce data models and a CS platform (Intercom, Zendesk)
Has shipped automations in a SOC 2 / GDPR-aware environment

Responsibilities

Run quarterly automation discovery sessions with team leads and surface the highest-ROI opportunities
Design, build, and ship 2–3 production AI automations per month using n8n, Make, Zapier, or similar
Wire LLM APIs (OpenAI, Anthropic) into workflows with strong prompt design, structured outputs, and function calling
Instrument every automation with metrics — runs, success rate, hours saved, cost saved
Maintain the prompt and eval library so prompts stay versioned, tested, and continuously improving
Document each automation clearly so it doesn't become tribal knowledge
Train team leads to self-serve simple automations and escalate complex ones
Partner with Security and IT on data handling, access, and compliance reviews