Intermediate Specialist, AI and Automation
About The Position
Reporting to the Manager, Automation, the Specialist, AI & Automation is responsible for designing, building, and supporting intelligent automation solutions that improve business processes and enhance team member experiences across Porter. Working from prioritized business opportunities, this role evaluates technologies, develops solutions, and implements automation capabilities using a combination of artificial intelligence, automation platforms, integrations, data, and emerging technologies. The role requires a hands-on builder mindset, strong technical curiosity, and the ability to rapidly translate concepts into working solutions. Success in this role comes from combining technology, data, and creativity to solve business problems in new ways, while continuously exploring emerging tools and approaches that can deliver measurable value to the organization.
Requirements
- University degree or college diploma in Computer Science, Engineering, Information Systems, Business Technology Management, Data Analytics, or a related discipline
- 1-3 years of experience in technology delivery, automation, software development, data analytics, or related fields
- Relevant co-op, internship, academic, personal, or open-source project experience will be considered
- Strong aptitude for learning and applying new technologies
- Understanding of automation, AI, system integration, and digital workflow concepts
- Familiarity with APIs, data structures, and modern business applications
- Experience working with data, including data analysis, transformation, or integration activities
- Strong analytical and problem-solving abilities
- Curiosity and willingness to experiment with emerging technologies
- Ability to independently research, evaluate, and implement solutions
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to delivering high-quality, supportable solutions
Nice To Haves
- Exposure to low-code platforms, scripting, cloud technologies, or AI tools is considered an asset
- Experience using AI-assisted development and productivity tools is considered an asset
Responsibilities
- Design, configure, and implement automation and AI solutions that address business needs
- Develop intelligent workflows using a combination of low-code, no-code, and code-based technologies
- Build integrations between enterprise systems, applications, and data sources
- Collaborate with data and technology teams to ensure solutions are built on reliable and governed data foundations
- Support the development of data-driven workflows, insights, and decision-support capabilities
- Translate business requirements into scalable and maintainable technical solutions
- Rapidly develop proofs of concept and prototypes to validate new technologies and approaches
- Evaluate emerging AI, automation, and productivity tools to determine applicability within Porter
- Recommend implementation approaches based on technical feasibility, scalability, and business value
- Continuously improve solutions through experimentation and iterative development
- Monitor, troubleshoot, and optimize deployed automation solutions
- Maintain solution documentation, configuration standards, and technical assets
- Identify opportunities to improve reliability, efficiency, and user experience
- Support the adoption of new capabilities through testing and knowledge transfer
- Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and promoting a safe work environment.
Benefits
- 4 Star Airline®
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
