About The Position

We are seeking an AI & Automation Specialist for a high-impact, 6-month contract within our Partner Operations Delivery team. Your primary focus will be executing high-impact automation projects designed to reduce time-to-market and increase team capacity without compromising quality. As a specialized contractor, you will build and deploy solutions that move our team toward "Agentic Readiness." You will be instrumental in deploying our first generation of "AI Genies" within the Workato Automation Hub.

Requirements

  • Proven experience building complex, enterprise-level workflows in Workato, including the use of "AI Genies" and Toolshed connectors.
  • Hands-on experience implementing LLM-based solutions using Claude and Gemini/Google AI Studio.
  • An understanding of agentic structure, security architecture, and the creation of AI design blueprints.
  • The ability to translate manual, high-effort configurations (like Salesforce Commerce Cloud workflows) into automated, technical solutions.
  • Experience in a "System Builder" role, focusing on centralized root-cause solutions rather than fragmented, team-specific fixes.
  • Proficiency in SQL to query and join tables to access data needed to build out the agents for the desired task.
  • Java, Spring Boot, and Groovy—capable of contributing to diverse team repositories.
  • JavaScript and React for UI development and partner-specific configurations.
  • Solid grasp of data structures, algorithms, and high-level system design.

Responsibilities

  • Design and build AI-driven solutions to automate critical delivery processes, including JIRA ticket creation, sizing, routing, and support follow-ups.
  • Build and maintain automation recipes and workflows within the Workato workspace, utilizing pre-built connectors and custom API endpoints.
  • Pair with internal "AI Champions" to shadow development, produce comprehensive runbooks, and ensure a seamless transition to full internal ownership by month six.
  • Maintain a strict "Speed-Quality Balance," ensuring all automated solutions are cost-effective, scalable across functional groups, and meet rigorous QA/verification standards.
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