AI & Automation Business Analyst

Emerson • Austin, TX

1d • Hybrid

About The Position

We are seeking a business-oriented AI and automation leader to identify, prioritize, design, and help implement practical workflow improvements that reduce seller administrative burden, improve internal process efficiency, and increase customer-facing time. This role will translate business needs into scalable process improvements, low-code automations, agent-assisted workflows, and adoption plans across sales and marketing operations.

Requirements

• Bachelor’s degree in any related STEM courses
• 5+ years of experience in business analysis, process improvement, workflow design, operations, or automation.
• Strong process mapping and requirements translation skills.
• Hands-on experience with workflow tools
• Strong comfort using AI tools to accelerate analysis, drafting, and workflow design.
• Strong stakeholder management and communication skills across business and technical teams.
• Ability to move quickly, pilot solutions, and improve through feedback.
• Authorized to work in the United States without sponsorship now and in the future.
• US Citizen or possess a Green Card

Nice To Haves

• Experience with Microsoft Copilot Studio, Power Platform, Power Automate, SharePoint, Teams, and Forms.
• Familiarity with Salesforce workflows and commercial processes.
• Familiarity with Snowflake or broader data platform concepts.
• Experience with user enablement, training, or change adoption.
• Experience validating solution quality through pilots, UAT, or QA.

Responsibilities

• Identify repetitive, rules-based, high-friction work that can be simplified, automated, or shifted out of seller workflows.
• Translate business pain points into process maps, workflow logic, requirements, and prioritized automation opportunities.
• Prototype and implement solutions using Microsoft tools such as Power Automate, Copilot Studio, SharePoint, Forms, and Teams.
• Partner with Salesforce, IT, and architecture teams when workflows require CRM integration or broader system connectivity.
• Pilot solutions with small cohorts, collect feedback, and iterate quickly.
• Define metrics and track business impact for workflow changes.
• Support adoption through training, documentation, and enablement.
• Help document guardrails, risks, and readiness criteria so solutions are scalable and sustainable.

Benefits

• Market-leading 401(k) and profit-sharing plan
• Variety of medical insurance plans
• Dental coverage
• Vision coverage
• Family formation benefits
• Paid parental leave (maternal and paternal)
• Employee Assistance Program
• Tuition reimbursement
• Employee resource groups
• Recognition
• Flexible time off plans (inclusive of vacation, holiday, and sick leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees