AI and Privacy Senior Analyst - Information Technology Department

City of San Jose•San Jose, CA

7d•Hybrid

About The Position

The City of San José is seeking an AI and Privacy Senior Analyst to provide leadership in the governance, oversight, and deployment of artificial intelligence and data-driven technologies. Working within the City’s AI and Privacy Office, this position will play a critical role in shaping Citywide AI governance, advancing privacy protections, leading community engagement efforts, and supporting San José’s national leadership through the GovAI Coalition. The AI and Privacy Senior Analyst will supervise one Analyst, serve as a strategic partner to City departments, and facilitate executive leadership and external stakeholders on topics related to AI or Privacy. This role requires the ability to manage complex, high-visibility initiatives, translate emerging technology risks into actionable policy and operational guidance, and coordinate work across departments. The ideal candidate brings experience in public-sector technology governance, privacy or AI policy, and program management, along with strong facilitation and communication skills. The Senior Analyst must be comfortable representing the City in public and national forums, guiding multidisciplinary teams, and balancing innovation with risk management to ensure technology deployments deliver real value while maintaining public trust. This role offers an exciting opportunity to shape the City’s innovation roadmap. It brings together research, policy, technology, and community engagement to deliver innovative public-sector solutions. The overstrength Senior Analyst position is currently eligible for a hybrid telework schedule (32 hours onsite, 8 hours remote). The work schedule is subject to change.

Requirements

A Bachelor’s Degree from an accredited college or university and four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.
Experience proposing, advocating and overseeing AI policy or technology policy for an organization
Experience creating policies and guidelines for a large organization
Ability to facilitate meetings with stakeholders towards a clear set of takeaways and next steps
Experience supporting digital transformation of an organization
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
Decision Making – Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Nice To Haves

One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work.

Responsibilities

Provide leadership for the City’s privacy and artificial intelligence governance portfolio, including oversight of high-risk technologies, data-sharing initiatives, and AI-enabled systems used across City departments.
Conduct and lead Citywide privacy reviews and AI reviews, including evaluation of machine learning systems, data partnerships, vendor procurements, and enterprise technology tools to ensure compliance with the City’s Digital Privacy Policy, AI Policy, and applicable state and federal requirements.
Respond to emerging privacy incidents, technology risks, or public concerns by conducting assessments, recommending safeguards, and coordinating appropriate mitigation strategies.
Lead the ongoing development, refinement, and operationalization of Citywide privacy procedures, AI governance frameworks, and implementation guidance, translating policy into practical workflows for departments.
Manage and support the Digital Privacy Advisory Task Force and internal working groups around privacy and AI.
Serve as the City’s primary product owner and program lead for the GovAI Coalition, including planning and overseeing the annual Coalition summit and managing working groups and committees.
Provide expert guidance to departments piloting or deploying AI-enabled solutions (e.g., customer service automation, transportation safety, housing, inspections), ensuring responsible design, monitoring, and continuous improvement.
Support community engagement efforts related to AI, privacy, and sensitive technologies.
Track, analyze, and report on program performance metrics such as efficiency gains, adoption rates, and governance outcomes to inform leadership decision-making and future investments.
Provide mentorship, direction, and oversight to one Analyst supporting privacy, AI governance, and GovAI Coalition activities.