Senior Programmer/Analyst - Information Technology

Fort Bend County • Richmond, TX

4d • Onsite

About The Position

Fort Bend County is seeking a Senior Programmer/Analyst for its Information Technology department. This role involves conducting research, analysis, and evaluation to determine project feasibility, developing project cost and benefits estimates, and evaluating customer requirements to provide solutions and recommendations. The position designs and develops new computer applications, maintains and modifies existing ones, and develops highly complex and critical software solutions using established software engineering processes. Responsibilities include developing enterprise-level custom integration solutions, custom interface solutions for data exchange, and applying vendor application patches and upgrades. The role also involves analyzing and resolving complex application support problems, creating and maintaining program documentation, and supporting multiple computer applications as a primary contact. Additionally, the Senior Programmer/Analyst will provide backup support, develop and implement priorities, prepare reports, coordinate team activities, and ensure department standards and data integrity are maintained. Training customers and IT personnel, providing system demos, and evaluating vendor software products are also part of the role. The position requires on-call availability 24/7 and participation in emergency management activities during a local state of disaster.

Requirements

• Bachelor’s degree in computer science, information systems or related field preferred. (High School/GED and four years of relevant professional experience in addition to 5 years required experience may be substituted for the Bachelor’s degree).
• 5 years of relevant computer programming and system design experience, including one year of management, supervisory or team lead experience.
• Thorough knowledge of programming and development standards and procedures as well as programming architectures.
• Thorough knowledge of state-of-the-art programming languages and object-oriented approaches to designing, coding, testing and debugging programs.
• Thorough knowledge of integration methodologies.
• Proficient skill in translating highly complex concepts for peers and customers.
• Ability to design, debug and maintain complex code, modules or applications.
• Ability to complete work within specified project time schedules.
• Excellent interpersonal skills and the ability to deal effectively with the public, other employees, employees in other departments, and elected officials.
• Excellent verbal communication, written communication and organization skills required.

Responsibilities

• Conducts research, analysis and evaluation to determine project feasibility.
• Works with Programming Supervisor to develop project cost and benefits estimates to establish project worth and resource requirements.
• Evaluates customer requirements, determines solutions, and makes recommendations to customers.
• Designs and develops new computer applications, and maintains and modifies existing applications to meet customer needs.
• Determines specifications, then plans, designs and develops highly complex and critical software solutions, utilizing the appropriate, established software engineering processes.
• Utilizes a variety of platforms and utilities in order to deliver applications.
• Tests applications and recommends and/or implements modifications as applicable.
• Develops enterprise level custom integration solutions between multiple applications by developing programming solutions and/or by utilizing complex middleware products.
• Develops custom interface solutions to provide extracted data and electronic data interchange between local and/or external entities.
• Develops a working knowledge of assigned vendor application development environments to adequately apply and support any patches, upgrades, customizations, etc.
• Applies vendor application patches and upgrades, establishes regression testing, coordinates with relevant parties and communicates with vendor to ensure highest level of integrity.
• Develops component and data architecture design, and performance monitoring standards.
• Develops custom reports, as required, to provide necessary reports not provided by baseline vendor applications.
• Utilize vendor development/reporting environment or department standardized reporting tool.
• Analyzes and resolves complex application support problems.
• Recreates problems to identify areas of concern and plans the full range of actions necessary to formulate a solution.
• Resolves the problem either programmatically or by talking the customer through a viable process change, whichever is appropriate, to accomplish the desired results.
• Creates and maintains program documentation, operations and run documentation, customer documentation, and online help for supported applications.
• Plans, prepares, and implements data conversions as needed, based on new application implementation or changing county, state, or federal regulations.
• Provides analysis and programming effort for data cleansing and extraction of data.
• Supports multiple computer applications and acts as primary contact for customer questions, problems, and requests for change.
• Provides backup support for multiple applications and is responsible for all problem resolution and/or modifications when primary support person is unavailable.
• Develops and implements priorities for self and team members during application development, modifications, or problem resolution.
• Prepares reports and project charts as required for own and team activities, meetings, projects in progress and/or completed.
• Coordinates activities and reviews/tests work of team members during application development, implementation, modification, or problem resolutions, recommending modifications as necessary and ensuring that the customer’s requirements are satisfied.
• Ensures that department standards and data integrity are maintained during application development, implementation, modification, or problem resolution.
• Participates in training of customers and IT personnel for new and revised applications, or other software as needed.
• Provides demos of supported systems and/or other software for customers and IT personnel.
• Participates in evaluating the effectiveness of proposed vendor software products.
• Participates in developing programming and development standards and procedures based on long-term IT organization strategy.
• Researches and maintains knowledge in emerging technologies, applicable to the organization environment.
• On-call 24/7 for all supported applications.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior