AI and Business Process Strategic Portfolio Integrator

Equinix•Toronto, ON

7d•$136,000 - $204,000•Onsite

About The Position

The Strategic Portfolio Integrator is the connective layer across the CRO AI and Business Process Transformation portfolio. This role brings order and pace to a fast-moving set of technology and AI-enabled initiatives spanning marketing, sales, customer success, value engineering, and partner, ensuring every request is understood, prioritized against ROI, sequenced, and tracked through delivery. The Integrator acts as the single point of contact for CRO requests, translating raw asks into clear scope, and as a strategic advisor to the Senior Director of GTM AI Transformation and the Director of Business Process Excellence on where the team should focus next. This is a business orchestration role, not a technical execution role. The Integrator ensures the portfolio reflects GTM strategy and delivers measurable revenue and productivity impact, working in close partnership with our Digital Innovation Office on technical delivery timelines without owning technical architecture.

Requirements

Experience in GTM Ops or RevOps, with working knowledge of end-to-end CRO processes across marketing, sales, technical sales, customer success, and partner organizations
Familiarity with process optimization frameworks and a rigorous approach to business case development
Comfort operating in a complex, highly matrixed environment with competing stakeholder priorities and urgent, high-visibility requests
Strong executive communication skills, with the ability to translate portfolio status into clear, confident updates for senior leaders
A bias toward pace and follow-through, able to keep multiple workstreams moving without losing sight of strategic intent

Responsibilities

Serve as single point of contact for CRO technology and AI-related requests, quickly understanding intent at a high level and translating it into clear, actionable scope
Stitch together the broader portfolio of technology and AI support requests into a coherent, prioritized view
Support curation of business cases with defensible ROI tied to cost reduction, cost avoidance, or revenue growth, grounded in methodology rather than assumption
Tie portfolio priorities back to GTM strategy, ensuring the work being resourced is the work that matters most
Support process optimization work directly where extra capacity is needed across the team
Recommend how incoming requests should be triaged, whether through AI optimization, process optimization, or tool optimization, and help focus the portfolio on the highest-value requests
Track all CRO requests across the prioritization and delivery pipeline, and communicate status clearly to executives and senior stakeholders
Act as strategic advisor to the Senior Director of GTM AI Transformation and Director of Business Process Excellence on sequencing and prioritization
Keep delivery on track and at pace across teams, surfacing risks and unblocking dependencies before they stall progress