AI Agents Manager, Brand Partnerships
About The Position
Phia is seeking a Brand Intelligence & AI Agents Manager to oversee and expand brand relationships within its commerce ecosystem. This role involves managing thousands of brand partnerships across fashion, beauty, and home. The primary responsibility is to develop and implement systems, automations, workflows, and communication strategies that enable Phia to manage these brand relationships at scale. Key tasks include negotiating commission rate increases, identifying growth opportunities, selecting appropriate brands for editorial features, automating reporting, enhancing CRM data quality, and building an operating system to accelerate the partnerships team's efficiency. The role requires close collaboration with editorial, data, and partnerships teams to ensure optimal brand promotion to consumers at the right time. This position is suited for individuals passionate about brands, commerce, and fashion, with a strong aptitude for systems building and automation.
Requirements
- 1 to 5 years of experience in partnerships, revenue operations, affiliate, AI agents, account management, brand partnerships, e-commerce, media, or a high-growth startup.
- Excited by the idea of managing thousands of relationships through systems, automation, and leverage.
- Fluent with AI tools and automation platforms. Comfortable using tools like Claude, ChatGPT, Zapier, Make, Airtable, HubSpot, Notion, Google Sheets, or similar platforms to automate repetitive work and improve team workflows.
- Strong negotiator, comfortable asking for more, backing it up with data, and making a clear case for why Phia deserves better economics.
- Operationally sharp, with a focus on clean systems, accurate data, clear follow-ups, and effective processes.
- High agency: proactively fixes broken processes.
- Moves fast, communicates clearly, and can operate without hand-holding.
- Comfortable working cross-functionally with editorial, data, partnerships, and leadership.
- Genuinely excited about fashion, beauty, commerce, and the future of AI-powered shopping.
- NYC-based or willing to relocate, and excited to work in-office with a high-velocity team.
Responsibilities
- Own and scale a portfolio of thousands of brand relationships across fashion, beauty, and home.
- Build the systems that make brand relationship management scalable, including automated reporting, CRM workflows, brand communication templates, performance dashboards, and follow-up systems.
- Proactively negotiate commission rate increases with brand partners, using performance data and a clear point of view on the value Phia drives.
- Partner closely with editorial to identify which brands should be featured in key shopping moments, campaigns, and trend-driven editorials.
- Translate brand priorities, commission rates, merchandising calendars, and performance data into clear internal recommendations.
- Build and maintain automations around brand performance tracking, relationship touchpoints, CRM hygiene, campaign sourcing, and partner follow-up.
- Monitor brand performance and identify trends, risks, and opportunities before they become obvious.
- Source new brands and outbound campaign opportunities for the partnerships team.
- Help turn strong brand partners into long-term Phia advocates by communicating clearly, moving quickly, and consistently creating value.
- Represent Phia to brand partners with confidence, warmth, urgency, and authority.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
