2027 Summer Intern - AI Adoption (Raleigh, NC)

First Citizens Bank • Raleigh, NC

6d • Hybrid

About The Position

The AI Adoption Intern will support First Citizens Bank’s Enterprise AI team in helping associates build the knowledge, skills, and confidence to use AI in their everyday work. The intern will help create practical learning resources and communications, support adoption activities, and gather feedback so the team can tailor its adoption solutions to associate needs. This is a hybrid position, with work regularly taking place inside and outside a company office.

The summer internship program provides development opportunities and hands-on corporate work experience. Interns attend professional development, informational, networking, and community service events; receive support from a dedicated manager and program manager; and complete an assigned project to improve a process or solve a problem. At the close of the internship, the intern will present their project and prepare a wrap-up presentation for the division leader and other key stakeholders. The internship runs from May 24, 2027, through July 30, 2027.

Requirements

• High school diploma or GED and 1 year of experience.
• Currently enrolled at an accredited collegiate institution during the summer program.
• Ability to work 40 hours per week throughout the program.
• Adaptability.
• Written and verbal communication skills.
• Critical thinking skills.

Nice To Haves

• Minimum 3.0 GPA.
• Focused area of study in Strategy, Communication, Marketing, or AI.
• Strong desire to learn and grow.
• Positive attitude, natural curiosity, and enjoyment of collaborating with others.
• Strong verbal and written communication skills.
• Critical thinking skills.
• Ability to multitask.
• Ability to adapt and adjust priorities based on business needs.
• Ability to take direction and absorb information quickly.

Responsibilities

• Support AI adoption initiatives by coordinating activities, organizing project materials, and tracking assigned tasks.
• Help draft communications that explain AI capabilities in clear, practical language and build awareness among associates.
• Assist in creating and updating learning resources, including job aids, quick-start guides, and presentation materials.
• Support coordination of AI learning sessions and engagement activities, including preparing materials and collecting participant feedback.
• Compile adoption, engagement, and learning data; summarize feedback; and share observations to help improve AI adoption efforts.
• Contribute to research, analytics, projects, strategy, process review and improvement, and technology enhancements and support, as assigned.
• Attend professional development sessions, informational sessions, networking events, and community service events.
• Complete an assigned project designed to improve a specific process or solve a problem, and present it at the close of the internship.
• Prepare a wrap-up presentation outlining internship accomplishments and experience for the division leader and other key stakeholders.

Benefits

• The job description says benefits are part of total rewards and describes the company’s benefits program as competitive, thoughtfully designed, and intended to meet associates’ needs. It does not specify individual benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED