Agilist 3 (Scrum Master)

U.S. Bank • Brookfield, WI

3d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Agilists at U.S. Bank are customer obsessed with a focus on serving product teams, ensuring all product vision, planning and development activities are rooted in Agile and Product Values & Principles. Agilist enables the organization to consistently experiment and evolve business strategy based on prior outcomes and feedback. They drive culture change through day to day to work with a focus on Agile & Product mindset, values and continuous improvement and keep the team focused on achieving product goals using agile methods. As an Agilist, you will: Drive delivery by enabling the product/team to consistently conduct discovery focused on the customer, experiment and evolve product strategy based on prior outcomes and feedback loops. Operate in a one-to-many ratio of Agilist to teams, with a focus on thoughtful and impactful use of your time to support the teams and leaders. Own the Agile practices of the team/product group/journey including coaching and guidance on events, cross-portfolio impacts, planning, dependency maps, OKRs (Objectives and Key Results) and key metrics for success in partnership with Product Management, business partners, digital and technology modelling agile methods, values, and principles. Champion and coach on Agile ways of working and mindset. Focuses on Agile methods for prioritization, supports product management routines such as QPP, scaling the Shield Way of Working Toolkit, and builds the expertise of the team through coaching and training. Implement and lead tactics using Agile tools for product roadmaps, OKRs, sprint planning, backlog refinement and collaboration (tools include JIRA, Confluence, Dragonboat, Mural, KYT metrics). Refine Definition of Done, MVP (coaching), Personas, and Story Maps and supports coaching on refinement tactics of the backlog. Assist with funding, staffing and team rosters including overseeing team kickoff training and vendor management. Establish and monitor team/Agile metrics to improve the discovery and delivery of the team related to customer outcomes and continuous improvement.

Requirements

• Agile product development, agile coaching, agile portfolio management experience
• Strong knowledge of Agile values, principles and practices
• Demonstrated growth and curiosity mindset
• Able to explain what Agile mindset means, what makes a great team and how both of those connect to the Agile Principles
• This position is not eligible for visa sponsorship.
• This role requires working from a U.S. Bank location three (3) or more days per week.
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
• Demonstrates deep understanding of target customer through internal/external research and discovery (e.g., creation of personas, story maps, product chartering/mapping experience)
• Strong collaboration with product managers and software engineers to execute product vision and roadmap
• Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap
• Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, performance measurement and optimization, marketing and analytics
• Strong communication, collaboration, leadership, conflict resolution, and time management skills
• Working technical knowledge of the software development process - design, development, test, and deployment
• Experience Working with Executive Leadership

Responsibilities

• Drive delivery by enabling the product/team to consistently conduct discovery focused on the customer, experiment and evolve product strategy based on prior outcomes and feedback loops.
• Operate in a one-to-many ratio of Agilist to teams, with a focus on thoughtful and impactful use of your time to support the teams and leaders.
• Own the Agile practices of the team/product group/journey including coaching and guidance on events, cross-portfolio impacts, planning, dependency maps, OKRs (Objectives and Key Results) and key metrics for success in partnership with Product Management, business partners, digital and technology modelling agile methods, values, and principles.
• Champion and coach on Agile ways of working and mindset.
• Focuses on Agile methods for prioritization, supports product management routines such as QPP, scaling the Shield Way of Working Toolkit, and builds the expertise of the team through coaching and training.
• Implement and lead tactics using Agile tools for product roadmaps, OKRs, sprint planning, backlog refinement and collaboration (tools include JIRA, Confluence, Dragonboat, Mural, KYT metrics).
• Refine Definition of Done, MVP (coaching), Personas, and Story Maps and supports coaching on refinement tactics of the backlog.
• Assist with funding, staffing and team rosters including overseeing team kickoff training and vendor management.
• Establish and monitor team/Agile metrics to improve the discovery and delivery of the team related to customer outcomes and continuous improvement.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed