Agile Scrum Master

USDC•Charlotte, NC

1d•Onsite

About The Position

Genesis10 is seeking a Technology Infrastructure Delivery Lead Scrum Master for a contract position with a Global Financial Institution. This role is responsible for planning, coordinating, and delivering complex infrastructure initiatives across the Credit Portfolio. The position manages the end-to-end execution of initiatives spanning servers, storage, cloud, networking, data center operations, middleware, and platform engineering. The resource ensures scope, schedule, risk, and delivery governance are strictly managed while partnering with engineering, operations, and business stakeholders.

Requirements

Jira Expertise
Agile Scrum Master Skills
Waterfall Delivery Methods
MS Project, MS Excel and MS PowerPoint
Educational background and experience in management of delivery or business management or associated area
Ability to work with others and manage disparate teams globally
Ability to manage the successful execution of technical solutions whether by a single team or multiple teams
A proven track record in a similar role
Good interpersonal skills; positive attitude; team player; flexible
Must be able to face off to business and technology leaders
Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity
Keen attention to detail and strong sense of ownership and accountability for work
Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience
Must be a self-starter and can work with little to no supervision

Nice To Haves

Experience delivering large scale, complex technology initiatives within enterprise environments
Hands on Jira expertise for tracking, reporting, and managing technical workstreams
Strong passion for technology, infrastructure, and banking operations
Ability to perform extensive data analysis and create clear, executive quality presentations
Background in infrastructure delivery efforts, including servers, storage, network, cloud, and related platforms
Managing matrixed resources

Responsibilities

Lead the full lifecycle delivery of technology infrastructure efforts, including initiation, planning, execution, testing, deployment, and transition to operations
Develop and manage detailed project plans, schedules, milestones, dependencies, and resource allocations
Oversee infrastructure builds, environment setup, cloud provisioning, migration activities, and implementation cutovers
Drive day to day coordination across engineering teams (cloud, network, storage, compute, database, middleware, security, etc.)
Track and report status, risks, issues, mitigations, and decisions to stakeholders and leadership
Maintain Scrum Master documentation and compliance with PMO and CIO governance frameworks
Provide executive level updates, dashboards, and program communications
Identify, track, and mitigate infrastructure related risks, vulnerabilities, dependencies, and constraints
Ensure adherence to regulatory, security, architecture, and operational standards
Partner with CIO teams, engineering managers, architecture, cybersecurity, operations, and business stakeholders
Manage vendor engagement, SOWs, deliverables, and on time performance
Understand technical designs, architecture diagrams, and platform requirements to drive project alignment
Coordinate testing activities (integration, performance, failover, UAT) with engineering and QA teams
Support change management, deployment planning, runbook preparation, and cutover/migration execution

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)