Agile Scrum Master

MSP • Charlotte, NC

7h • Onsite

About The Position

Genesis10 is seeking an Agile Scrum Master for a contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role focuses on servant leadership and coaching within an Agile environment. The ideal candidate will facilitate team alignment, maintain delivery flow using Scrum or Kanban, and partner with the Product Owner to ensure a clear, prioritized backlog while removing impediments for the team.

Requirements

• Strong knowledge of Agile/Scrum practices (Sprint Planning, Daily Scrum, Sprint Review, Retrospectives)
• Proficiency with Jira for backlog management, dashboards, and metrics tracking
• Understanding of DevOps fundamentals, quality practices, and Definition of Done
• Ability to leverage flow metrics (cycle time, WIP, throughput, predictability) to drive improvements
• Strong communication and facilitation skills across cross-functional teams
• Servant leadership mindset with focus on coaching and impediment removal
• Strong problem-solving, adaptability, and stakeholder management skills
• Expertise in risk, dependency, and issue management
• Experience with executive status reporting (PowerPoint/Excel)
• Leadership and coaching experience across distributed teams
• Familiarity with Jira / Jira Align and enterprise release processes

Nice To Haves

• Experience with scaled Agile frameworks (SAFe, LeSS, Nexus)
• Strong influencing skills without formal authority; ability to build partnerships across teams
• Experience with Jira Align for enterprise planning and multi-team coordination
• Experience working in regulated industries (e.g., financial services) and within compliance frameworks
• Familiarity with CI/CD pipelines, cloud environments, and modern engineering practices
• Ability to connect team delivery with business outcomes and product metrics

Responsibilities

• Facilitate daily team alignment through stand-ups, ensuring progress, risks, and blockers are clearly surfaced
• Maintain delivery flow using Scrum or Kanban practices, including monitoring WIP limits and cycle time
• Partner with the Product Owner to ensure a clear, prioritized, and groomed backlog
• Remove impediments by coordinating with cross-functional teams, leadership, and support groups
• Coach teams on Agile practices (Scrum, Kanban, or Scrumban) to improve delivery predictability and efficiency
• Maintain transparency through clean boards, dashboards, and proactive stakeholder communication
• Drive continuous improvement through feedback loops, observations, and retrospectives

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed