Agile Program Manager

Ethic Tech, LLC•Orlando, FL

About The Position

Ethic Tech, LLC is seeking an experienced Agile Program Manager to lead the execution and delivery of large-scale Federal and Department of Defense (DoD) programs. The role oversees Agile service delivery across multiple teams, drives organizational Agile maturity, manages workforce capacity planning, and ensures program performance meets customer expectations and contractual requirements. The Agile Program Manager coordinates complex initiatives and aligns program objectives with mission requirements while facilitating collaboration among technical teams, government stakeholders, subcontractors, and executive leadership. The role provides strategic oversight of program scope, schedule, staffing, risk, resource allocation, capacity, deliverables, and performance objectives. The position leads and scales Agile frameworks across teams and organizational units, coaches teams and leaders on Agile principles, and drives continuous improvement and transformation efforts. It also administers and optimizes enterprise Jira environments, oversees backlog and sprint activities, develops dashboards and executive reports, and uses Agile metrics and data to improve delivery and inform decisions. The successful candidate serves as a trusted advisor to government leadership, presents status, performance, risks, and recommendations to executives, and coordinates geographically dispersed teams and customer organizations. A bachelor's degree in a related field is required, although an equivalent combination of education and relevant experience may be considered. Candidates must have at least five years of program management experience leading Agile teams or managing large professional services contracts, including at least three qualifying years within the last five years, and must possess at least one current advanced Agile certification. U.S. citizenship and an active Top Secret clearance are required, as is the ability to obtain and maintain a TS/SCI clearance.

Requirements

Bachelor's degree in Business, Information Systems, Engineering, Management, Computer Science, or a related field; an equivalent combination of education and relevant experience may be considered.
At least 5 years of program management experience leading Agile teams or managing large professional services contracts.
At least 3 years of qualifying experience within the last 5 years.
Demonstrated experience scaling Agile practices across multiple teams.
Demonstrated experience managing enterprise-level Agile service delivery.
Demonstrated experience leading cross-functional teams.
Demonstrated experience in workforce planning and capacity management.
Demonstrated experience supporting multiple stakeholders and competing priorities.
Expert knowledge of Scrum, Kanban, Lean, and SAFe or other scaled Agile frameworks.
Advanced Jira experience with backlog management, sprint tracking, capacity planning, velocity forecasting, dashboard development, Agile reporting, and analytics.
Strong understanding of Agile performance metrics and data-driven decision-making.
Proficiency with Microsoft Office Suite and collaboration tools.
At least one current advanced Agile certification, such as PMI-ACP, CSM, CSPO, SAFe RTE, SAFe SPC, SAFe Product Owner, or an equivalent advanced Agile certification.
U.S. citizenship.
Active Top Secret clearance and ability to obtain and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.

Nice To Haves

Experience working with geographically dispersed teams.

Responsibilities

Lead enterprise-level Agile programs supporting Federal and DoD customers.
Direct multiple concurrent Agile initiatives across cross-functional teams.
Manage program scope, schedule, staffing, risk, and performance objectives.
Oversee workforce planning, resource allocation, and capacity management.
Ensure program objectives, deliverables, and performance requirements meet contractual obligations.
Facilitate communication and collaboration among government customers, subcontractors, and internal stakeholders.
Develop and maintain program roadmaps, execution plans, and performance metrics.
Lead and scale Agile frameworks across multiple teams and organizational units.
Promote Agile practices using Scrum, Kanban, Lean, SAFe, or similar scaled Agile methodologies.
Coach teams, stakeholders, and leadership on Agile principles and implementation strategies.
Drive continuous improvement to enhance team performance, predictability, and delivery outcomes.
Support Agile transformation efforts within complex Federal organizations.
Administer and optimize enterprise Jira environments.
Oversee backlog management, sprint planning and execution, and release tracking.
Implement and maintain Agile dashboards and executive reporting solutions.
Monitor and analyze velocity, sprint performance, team capacity, burndown and burnup trends, forecasting, and predictability metrics.
Use quantitative data and analytical insights to improve delivery performance and support executive decision-making.
Serve as a trusted advisor to Government leadership and program stakeholders.
Present program status, performance metrics, risks, and recommendations to executive audiences.
Coordinate geographically dispersed teams and customer organizations.
Manage competing priorities while maintaining focus on mission objectives and customer satisfaction.