Agentic Transformation Advisor

Dialpad•Austin, TX

1d•Onsite

About The Position

Dialpad is a company that provides AI-driven insights for businesses to build stronger customer connections. Over 70,000 companies globally use Dialpad. The company is leading the shift to Agentic AI, which involves intelligent agents that analyze conversations and take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Dialpad's DAART initiative (Dialpad Agentic AI in Real Time) aims to redefine communication platforms. At Dialpad, AI is integral to how employees work, providing powerful tools to enhance performance. The company values employees who are intensely curious and hold themselves to a high standard, seeking individuals who are Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Requirements

A track record of success in a quota-carrying sales environment selling AI solutions for Customer Experience.
Strong discovery, storytelling, objection-handling, and closing skills.
A passion for helping teams adopt, position, and sell new products effectively.
Strong business judgment and analytical skills, with the ability to translate data into clear recommendations.
Experience partnering cross-functionally with Sales, Product Marketing, Product, and Engineering stakeholders.
Comfort operating in a fast-moving environment where feedback, iteration, and continuous improvement are essential.
Excellent written and verbal communication skills, with the ability to simplify complex concepts for a range of audiences.
A proactive, resourceful approach to identifying opportunities, solving problems, and driving revenue growth.

Nice To Haves

If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Responsibilities

Own the specialist overlay motion for agentic products across new business and recently closed customer opportunities.
Partner with frontline Account Executives to qualify opportunities, develop deal strategies, and support opportunities from initial engagement through close.
Lead strategic customer conversations that clearly position the value of our agentic product suite against customer pain points and business goals.
Deliver compelling pitches, product storytelling, and objection handling tailored to customer needs and desired outcomes.
Coach the sales team on best practices, opportunity strategies, and positioning to improve efficiency and increase win rates.
Identify whitespace opportunities, respond to inbound interest, and help drive pipeline creation for agentic products.
Provide regular reporting on pipeline health, revenue attainment, wins, losses, and key trends related to agentic product performance.
Translate field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering leaders.
Analyze product adoption, pipeline, and performance metrics to identify risks, gaps, and growth opportunities across the business.
Recommend operational improvements that increase revenue performance and strengthen go-to-market execution.