Product Manager – Agentic AI & Workflow Transformation

U.S. Bank • Charlotte, NC

22h • Hybrid

About The Position

At U.S. Bank, Product Managers are customer‑obsessed and data‑driven, focused on delivering products that improve outcomes across our human + digital ecosystem. The Product Manager – Agentic AI & Workflow Transformation (Associate / Mid‑Level) supports the discovery, delivery, and scaling of agentic AI use cases across WCIB. This role partners closely with senior Product Managers, business stakeholders, and technology teams to help embed AI agents into business workflows in a governed, responsible manner. This is an opportunity for an early‑career Product Manager to grow experience delivering AI‑enabled products in a complex, regulated enterprise environment.

Requirements

• Product management experience
• Bachelor’s degree, or equivalent work experience
• 2–3 years of experience in Product Management, Business Analysis, or Agile delivery roles
• Familiarity with Agile methodologies and product development practices
• Strong analytical, communication, and stakeholder interaction skills
• Ability to operate effectively in a structured, regulated environment
• Exposure to AI‑enabled products, automation, or workflow tools
• Interest in emerging AI concepts, including agent‑based workflows
• Financial services or large enterprise experience
• Experience working with cross‑functional teams (Technology, Risk, Operations)

Responsibilities

• Support discovery and delivery of agentic AI and workflow automation use cases under the guidance of a senior Product Manager
• Assist in translating business needs into product requirements, user stories, acceptance criteria, and success metrics
• Partner with Agile delivery teams to support sprint planning, backlog refinement, and release coordination
• Help document and define how AI agents integrate into existing WCIB workflows and user journeys
• Contribute to the design of human‑in‑the‑loop controls, escalation paths, and usability considerations
• Support testing and validation of agentic behaviors in partnership with Technology and Risk teams
• Track delivery progress, adoption metrics, and outcome measures tied to defined OKRs
• Support change management and adoption efforts with business users and AI Champions
• Identify opportunities for improvement based on user feedback and performance data
• Participate in enterprise AI intake, documentation, and approval processes
• Collaborate with Risk, Compliance, Legal, Technology, and Data partners to ensure compliant delivery
• Maintain clear documentation and artifacts required for regulated environments

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree