Senior Product Manager – Agentic AI & Workflow Transformation

U.S. Bank National Association • Charlotte, NC

1d • Hybrid

About The Position

At U.S. Bank, Product Managers are customer‑obsessed and outcome‑oriented leaders who define and deliver products that solve complex business problems at scale. The Senior Product Manager – Agentic AI & Workflow Transformation owns the strategy, roadmap, and delivery of agentic AI capabilities that transform end‑to‑end workflows across WCIB. This role is accountable for driving measurable business outcomes through scalable, governed AI agents, operating across Wealth, Corporate, and Institutional Banking. This role requires strong product judgment, comfort with ambiguity, and the ability to balance innovation with regulatory discipline in a large financial institution.

Requirements

• Product Management experience
• Bachelor’s degree, or equivalent work experience
• 5+ years of Product Management experience owning end‑to‑end delivery
• Demonstrated ability to lead products in complex, regulated environments
• Strong experience defining roadmaps, OKRs, and outcome‑based prioritization
• Excellent stakeholder, communication, and decision‑making skills
• Experience delivering AI‑enabled, automation‑first, or workflow transformation products
• Familiarity with agentic AI concepts such as orchestration, task planning, and human‑in‑the‑loop design
• Financial services, operations, or enterprise platform experience
• Proven ability to scale products beyond pilot into sustained production use

Responsibilities

• Define and own the product strategy, vision, and roadmap for agentic AI capabilities within WCIB
• Identify and prioritize high‑impact opportunities where AI agents can orchestrate multi‑step workflows and decisioning
• Establish clear product outcomes and OKRs aligned to WCIB and enterprise AI strategy
• Lead product discovery, delivery, launch, and optimization for complex, cross‑LOB agentic use cases
• Translate complex business and operational needs into scalable, production‑ready product solutions
• Drive outcome‑based prioritization across features, capabilities, and technical investments
• Design agent‑enabled workflows with clear task boundaries, decision rights, and human‑in‑the‑loop controls
• Ensure agentic solutions are reusable, auditable, explainable, and production‑grade
• Advocate for platform‑oriented capabilities versus fragmented or one‑off solutions
• Partner closely with Risk, Compliance, Legal, Technology, and the Enterprise AI CoE to ensure compliant delivery
• Ensure all use cases meet enterprise AI governance, model risk, data, and security requirements
• Serve as a point of escalation for product trade‑offs and delivery risks
• Act as the single accountable product owner for assigned agentic AI capabilities
• Influence WCIB leaders and frontline teams to drive adoption and sustained value realization
• Communicate strategy, progress, and outcomes to senior leadership

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees