Agentic Operations Site Reliability Engineer

Booz Allen Hamilton•McLean, VA

About The Position

Booz Allen is seeking a Site Reliability Engineer to support a DoD Impact Level 5 (IL5) platform for mission AI. The role focuses on maintaining availability and reliability across AWS GovCloud services and platform components, including EKS, RDS, images, and virtual desktops. The engineer will build observability using Grafana, Tempo, and OpenTelemetry and automate routine operations such as patching, certificate management, and releases, helping move those activities to pre-authorized automation.

Requirements

7+ years of experience with AWS GovCloud, including multi-account landing zones.
7+ years of experience with Kubernetes (EKS), Helm, or GitOps Argo CD.
7+ years of experience with Infrastructure as Code, including AWS CDK TypeScript and Terraform.
7+ years of experience with modern observability tools, including Grafana, Loki, Tempo, Mimir, OpenTelemetry, and Splunk.
7+ years of experience with secure software development practices.
Experience supporting agentic AI platforms, agents, or autonomous workflow orchestration systems.
Experience with on-call operations, including runbooks, incident command, and post-incident reviews.
Ability to obtain a Secret clearance.
Bachelor's degree.

Nice To Haves

Experience building distributed tracing for multi-agent workflows.
Experience with AWS Systems Manager Patch Manager, image pipelines, and certificate automation in GovCloud.
Knowledge of IL5 agent execution patterns, logging, and audit frameworks.

Responsibilities

Own availability and reliability for EKS, RDS, images, and virtual desktops.
Build observability using Grafana, Tempo, and OpenTelemetry.
Automate patching, certificate management, and releases.
Support agentic AI platform operations and help move routine work to pre-authorized automation.
Participate in on-call operations, including runbooks, incident command, and post-incident reviews.