Agentic Operations Site Reliability Engineer

Booz Allen Hamilton•McLean, VA

About The Position

Booz Allen is seeking a Site Reliability Engineer to help operate and improve an agentic AI platform in AWS GovCloud at DoD Impact Level 5 (IL5). The role focuses on maintaining platform availability, observability, and automation, including ownership of EKS, RDS, images, and virtual desktops. The engineer will build observability using Grafana, Tempo, and OpenTelemetry, and automate patching, certificates, and releases to shift routine operations to pre-authorized automation and enable engineers to focus on new work. The position involves supporting reliable mission AI operations and may require eligibility for access to classified information. Applicants selected will undergo a security investigation. The compensation range is $77,600 to $176,000 annualized USD. Booz Allen describes benefits including health, life, disability, financial and retirement benefits, paid leave, professional development, tuition assistance, work-life programs, dependent care, and recognition awards. The role's work model and location are not specified in the posting.

Requirements

  • 7+ years of experience with AWS GovCloud, including a multi-account landing zone.
  • 7+ years of experience with Kubernetes (EKS), Helm, or GitOps Argo CD.
  • 7+ years of experience with Infrastructure as Code, including AWS CDK TypeScript and Terraform.
  • 7+ years of experience with modern observability tools, including Grafana, Loki, Tempo, Mimir, OpenTelemetry, and Splunk.
  • 7+ years of experience with secure software development practices.
  • Experience supporting agentic AI platforms, agents, or autonomous workflow orchestration systems.
  • Experience with on-call operations, including runbooks, incident command, and post-incident reviews.
  • Ability to obtain a Secret clearance.
  • Bachelor's degree.

Nice To Haves

  • Experience building distributed tracing for multi-agent workflows.
  • Experience with AWS Systems Manager Patch Manager, image pipelines, and certificate automation in GovCloud.
  • Knowledge of IL5 agent execution patterns, logging, and audit frameworks.

Responsibilities

  • Own availability for EKS, RDS, images, and virtual desktops.
  • Build observability using Grafana, Tempo, and OpenTelemetry.
  • Automate patching, certificates, and releases to move routine operations to pre-authorized automation.
  • Support reliable operation of an agentic AI platform in AWS GovCloud at DoD IL5.
  • Participate in on-call operations, including runbooks, incident command, and post-incident reviews.

Benefits

  • Health benefits
  • Life insurance
  • Disability benefits
  • Financial benefits
  • Retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care
  • Recognition awards
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