Agent, Benefits

Desjardins • Lévis, QC

5d

About The Position

As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed.

Requirements

• Trade school diploma in a related field
• A minimum of one year of relevant experience
• Knowledge of French is required
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription.
• Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree