Agent, Product administration

Desjardins • Montreal, QC

2d

About The Position

As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively. More specifically, you will be required to: Carry out the unit’s operational and administrative processes Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed Carry out administrative tasks, including data entry, extraction, processing, compilation and coding Provide information about the policies, programs and processes in your field Prepare and revise presentations and related documents.

Requirements

• College diploma in a related field
• A minimum of one year of relevant experience
• Knowledge of French is required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Carry out the unit’s operational and administrative processes
• Analyze, produce and revise reports and statistics.
• Carry out administrative, operational and quality control measures, following up as needed
• Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
• Provide information about the policies, programs and processes in your field
• Prepare and revise presentations and related documents.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree