Agent Development Director
About The Position
CRST is seeking an Agent Development Director to own top-line revenue growth across our Flatbed Solutions and brokerage network. This isn't a transactional sales role - it's a strategic position for someone who understands how to build scalable agent networks while simultaneously developing customer freight opportunities that keep capacity flowing. You'll recruit and develop high-performing agents and fleet owners, close new customer accounts, and ensure both sides of the equation work together to drive profitable growth. This is a role for someone who thinks like a business builder, not just a salesperson - someone who understands pricing dynamics, competitor positioning, and market trends well enough to know where to invest their time and which partnerships will drive long-term value.
Requirements
- Demonstrated experience in transportation, logistics, brokerage, or agent-based sales environments
- Proven track record of driving top-line revenue through relationship-based selling and network development
- Experience managing the full sales cycle from initial outreach through contract negotiation and closing
- Exposure to independent agents, fleet owners, or carrier networks with an understanding of what motivates and retains quality capacity
- Proficiency with CRM platforms, reporting tools, and Microsoft Office Suite
- High school diploma or equivalent
Nice To Haves
- Four-year degree or equivalent work experience with demonstrated success in revenue generation
- Experience across flatbed, brokerage, or multi-modal transportation environments
- Strategic selling capability with a track record of aligning customer opportunities to capacity strategy and long-term network objectives
Responsibilities
- Recruit, onboard, and develop high-performing agents and fleet owners with full accountability for revenue production across the network
- Build and manage a disciplined agent pipeline informed by regional market analysis and growth opportunities
- Own the complete customer sales cycle - prospecting, negotiation, and contract execution - to secure new business
- Ensure consistent loading opportunities that attract and retain quality capacity across your regional network
- Analyze market conditions, pricing trends, and competitor activity to inform both agent recruiting and customer targeting strategies
- Maintain real-time CRM accuracy with daily updates to pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams
- Partner cross-functionally with operations, pricing, and sales leadership to ensure service commitments are operationally executable
- Develop strategic relationships with agents and customers that create durable, long-term partnerships
- Align customer freight opportunities with capacity strategy to drive network growth
- Travel as needed to build relationships, close deals, and support network development
Benefits
- Comprehensive package including medical, dental, and vision coverage
- Prescription drug and telemedicine services
- Company-paid life and disability insurance
- Retirement savings with company match
- Paid time off, holidays, and parental leave
- Additional voluntary benefits and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
