Agent(e) de soutien polyvalent

Purolator • Candiac, QC

5d • Onsite

About The Position

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Requirements

• Possess exceptional organizational, communication, and problem-solving skills.
• Must be able to lift up to 70 lb without assistance.
• Have a good knowledge of the region's geography.
• Ability to prioritize and manage multiple tasks with tight deadlines.
• Possess a high school diploma or equivalent.
• Obtain a passing grade on the following aptitude tests: Functional English, Data Entry Speed Test, Perception Test.

Nice To Haves

• High sense of organization and great versatility.
• Team spirit.
• Embody and demonstrate our core competencies at all times: customer focus, communication, collaboration, trust, and personal development.

Responsibilities

• Serve clients effectively and politely by phone or in person.
• Sell products and services.
• Handle customer complaints and requests.
• Strive to resolve issues related to shipments.
• Strive to resolve issues related to equipment and technology.
• Collaborate with head office staff, local management, couriers, warehouse staff, account managers, and other partners to ensure excellent customer service.

Benefits

• A competitive salary.
• A competitive pension plan.
• A comprehensive benefits package.
• An employee and family assistance program.
• An employee stock purchase plan.
• An employee discount program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED