Agency of Choice Specialist (Program Analyst 2)

State of Oregon•Salem, OR
•$5,458 - $8,352•Hybrid

About The Position

The Oregon Department of Human Services (ODHS), Office of Developmental Disabilities Services (ODDS), is seeking an Agency of Choice Specialist (Program Analyst 2) for its Licensing Unit. ODDS supports Oregonians with intellectual or other developmental disabilities through programs including employment, residential services, service coordination, program development, licensing, and quality-of-care initiatives. The Licensing Unit oversees statewide licensing and quality of care for services including adult and child foster homes and 24-hour residential facilities, and is responsible for Medicaid agency certification and related program endorsements and certifications. The specialist evaluates and analyzes workforce capacity trends to keep individuals receiving developmental disability services at the center of service decisions and to prevent or mitigate disruptions. The role collaborates with individuals, providers, and interagency units; assists with agency contracts and program development; provides technical assistance and training; and conducts quality assurance reviews to support standards under Oregon Administrative Rules. Responsibilities include evaluating licensing processes and developing streamlined procedures; making licensing decisions for adult foster homes serving adults with developmental disabilities; issuing corrective-action notices and following up on corrective actions or sanctions; developing training and materials for ODDS licensing and providers; advising on department policy and licensing program and management matters; and ensuring licensure is timely and consistent with Oregon statute and rule. This is a permanent, full-time, represented position with a hybrid work format. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific time, with flexible scheduling available. During initial training, the employee may need to report to the Salem office. Overnight travel and evening or weekend work may be required one or more times each month. A cover letter of no more than two pages is required.

Requirements

  • Any combination of experience or education equivalent to five years of experience coordinating or administering a program related to health, human, social, or disability services.
  • A cover letter of no more than two pages that describes how the applicant meets the minimum qualifications and essential attributes.
  • Experience working in developmental disability services.
  • Experience using time-management, organization, and prioritization skills to track and complete tasks.
  • Experience communicating clearly and cross-culturally in writing, directly, or virtually, including public relations and public speaking.
  • Experience developing policies, procedures, training materials, guidance documents, and other resources for internal and external partners.
  • Experience interpreting rules and policy, providing advice, conducting reviews, and conducting quality improvement activities.
  • Experience using critical thinking and analytical skills, including sound judgment to identify successful solutions to problems.
  • Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or a similar related degree may substitute for experience: an associate degree substitutes for 18 months; a bachelor's degree for three years; a master's degree for four years; and a doctorate for five years.

Responsibilities

  • Evaluate and analyze workforce capacity trends to support service decisions centered on individuals receiving developmental disability services and to prevent or mitigate disruptions.
  • Collaborate with individuals, providers, and interagency units, and assist with contracts with agencies and program development.
  • Provide technical assistance and training to help maintain standards related to Oregon Administrative Rules.
  • Conduct quality assurance reviews.
  • Evaluate licensing processes and help create streamlined processes.
  • Make licensing decisions regarding adult foster homes for adults with developmental disabilities.
  • Issue notices of corrective action and follow up on corrective actions and sanctions.
  • Develop training and other materials for ODDS licensing and providers.
  • Provide oral and written consultative advice and recommendations on department policy and the programmatic and management aspects of licensing.
  • Adapt existing procedures or create new procedures to solve program issues.
  • Ensure licensure is timely and consistent with Oregon statute and rule.
  • As a mandatory reporter, make appropriate referrals when suspected child abuse or neglect is observed or reported.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases until the top of the listed salary range is reached.
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.
  • Free parking for staff and visitors at the Salem office.
  • Flexible work schedule.
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