Agency Manager – South Hill / Mecklenburg County, VA

AmeriCare Plus•South Hill, VA
•$40,000 - $45,000

About The Position

AmeriCare Plus is seeking a motivated, business-minded Agency Manager to lead its South Hill/Mecklenburg location. The role is responsible for growing the local agency through community marketing, professional relationships, referral development, and excellent service. The manager leads office staff and field personnel, oversees hiring, retention and training, and manages daily agency operations, including client admissions and discharges, caregiver scheduling and coverage, payroll verification, billing, and reporting. The position also ensures regulatory and company-policy compliance, documentation quality, and audit readiness. In partnership with corporate leadership, the Agency Manager works to meet budget expectations, strengthen staffing, improve operational results, and support the branch’s long-term success. This is a full-time, salaried leadership position with a stated annual salary range of $40,000–$45,000.

Requirements

  • Previous management or supervisory experience, with a demonstrated ability to lead people and manage day-to-day operations.
  • A business-development mindset and confidence marketing services, building professional relationships, and generating new business.
  • Strong communication, organization, problem-solving, and decision-making skills.
  • Ability to manage competing priorities while maintaining high standards of service, compliance, and accountability.
  • Valid driver's license and a positive, verifiable work history.

Nice To Haves

  • Experience with Medicaid-funded home care.
  • Familiarity with Virginia home care regulations and Medicaid requirements.

Responsibilities

  • Develop community relationships, market services, cultivate referral sources, and identify opportunities to grow the client base.
  • Oversee office staff and field personnel; support hiring and retention, provide training, and maintain performance accountability.
  • Manage client admissions and discharges, caregiver scheduling, staffing coverage, payroll verification, billing, and required reporting.
  • Ensure agency operations meet applicable regulations, company policies, documentation standards, and audit requirements.
  • Partner with corporate leadership to meet budget expectations, strengthen staffing, improve operational results, and support the branch’s long-term success.

Benefits

  • Vacation and PTO.
  • Health insurance plan eligibility after 60 days.
  • 401(k) retirement plan eligibility after 60 days.
  • Opportunity to lead a local team, build community relationships, and make a meaningful difference for individuals who want to remain safe and independent at home.
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