Agency Account Manager

Balise Motor Sales • Johnston, RI

1d • Onsite

About The Position

Expert Insurance, LLC is a cutting-edge concept-become-reality in the world of auto & home insurance. Be a true advocate making a difference in the lives of others, solving problems, and learning a variety of skills for your professional and personal development.

Requirements

• Proven track record of exceeding customer satisfaction objectives
• BA degree or equivalent experience preferred
• Independent agency customer service experience preferred (P&C)
• Valid Property & Casualty License / Personal Lines a plus
• Bilingual, Spanish speaking preferred, but not required

Responsibilities

• Service (and in some cases sell) Property & Casualty (P&C) insurance products face to face and via phone/on-line
• Process changes to existing Auto, Home, Renters, Condo, Umbrella, etc.
• Strengthen and nurture client relationships by providing exceptional customer service experiences
• Conduct quality insurance and post purchase reviews to ensure a smooth transition to renewal and a seamless onboarding process
• Responsible for daily checks of service-related matters including but not limited to billing, retention, endorsements, legal documentation, claims, underwriting, home inspections, administrative/follow up tasks etc.
• Support dealership relationships by verifying accurate evidence of insurance is received
• Display high levels of integrity, professionalism, respect, and excellent customer experiences
• Adhere to compliance guidelines and all state regulations

Benefits

• Generous base salary, recognition & incentives, and advancement opportunities
• Paid training, holidays, and time-off
• License/certification reimbursement plan
• Health, HSA, FSA, life, dental, vision, short & long-term disability insurance benefits and more
• 401(k) plan with a company match
• Flexible spending accounts
• Paid Time-Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree