AG Account Manager

bp•Westlake, OH

7d•Hybrid

About The Position

The Account Manager will play an integral part in managing a large portfolio of customer account relationships acting as a liaison between the channel partner companies and customers in the trucking and fuel industry. The role requires a reliable professional, able to achieve balance between internal and external business relationships, and bring strong selling strategies with a proven track record of success in areas of customer service, business growth, and sales. This role works as part of a collaborative team covering the United States and Canada, driving sales through account development, retention, management, and revenue growth objectives.

Requirements

Bachelor’s degree in Business, Operations, Analytics or Marketing preferred
Entry / Mid-Level experience of Sales and/or Truck Service experience
Comprehensive knowledge of truck maintenance and tire services
Strong verbal, written, and presentation skills
Excellent analytical and research skills
Good organizational skills and the ability to effectively prioritize tasks
Working knowledge of Microsoft Excel, Word, and Power Point
Experience with CRM software (e.g. Salesforce)
Understanding of sales performance metrics
Ability to function independently, as well as working effectively in a team environment
Proficient in computer operation and business/sales software

Nice To Haves

Agility core practices
Brand Management
Channel Management
Channel marketing activation
Customer and competitor understanding
Customer Segmentation
Customer Value Proposition
Developing creative marketing content
Dialogue enablement
Digital Fluency
Digital Marketing
Generating customer insights
Loyalty Management
Market
Marketing comms plan
Measuring and Verification for Carbon Storage
Monitoring
Offer and product knowledge
Offer Development
Offer execution and growth
Product Ownership
Project Management
Research and insights
Sales forecasting/demand planning

Responsibilities

Focuses on growing the fuel, truck maintenance, and tire sales within the Channel Partner memberships
Analyzes market segmentation accounts to identify possible revenue growth opportunities
Contacts current customers of TA’s Channel Partner Programs to educate them on the benefits of their program while developing long term relationships
Analyzes data to optimize sales decisions and potential business deals for incremental financial gain
Monitors customers and maintains thorough records of sales, revenue, etc.
Develops relationships with customers and internal teammates to maximize sales and margin potential
Develops pricing and terms for current and new customers
Consults with current customers to design innovative solutions
Negotiates creative pricing solutions to resolve customer issues
Records new business opportunities in Salesforce for follow up and expanded share of wallet opportunities
Update company information in Salesforce and ABS systems
Reports daily/weekly/monthly/quarterly basis on development of prospects and current customers