Aftersales Parts Specialist

Singer Group•Carson, CA

21h•Onsite

About The Position

The Aftersales Parts Specialist supports the day-to-day operations of the Aftersales Parts function and is responsible for parts, consumables, and accessory-related activities. Working under the Service Manager, the specialist ensures high standards and timely delivery of parts to service technicians, while providing daily updates to other departments on projects that support client expectations. The role is onsite in Carson, California, and requires the ability to travel for business.

Requirements

Ability to travel for business.
High school diploma or equivalent.
Three or more years of experience in the luxury automotive industry or parts management.
Strong technical background in automotive mechanics.
Proficient operation of a manual transmission.
High attention to detail, mechanical aptitude, and passion for cars.
Strong technical understanding of road vehicles, specifically air-cooled Porsches.
Team-oriented, with the ability to multitask and work in a fast-paced environment with multiple deadlines.
Ability to maintain a clean, safe, and orderly work environment.
Strong organizational, problem-solving, and collaboration skills, with the ability to prioritize effectively across departments.
Professional appearance and excellent verbal and written communication abilities.
Detailed knowledge of Singer Vehicle Design’s history, heritage, and service.

Responsibilities

Oversee and manage onsite parts inventory for the Aftersales team.
Support direct parts sales and maintain relationships with suppliers and repair partners.
Keep parts inventory accurate and well organized.
Monitor stock levels, order parts as needed, and maintain availability of essential components.
Ensure compliance with supplier parts and warranty policies, procedures, and regulations.
Manage and reduce obsolete and excess inventory while aligning stock with customer demand.
Coordinate with the service department and wholesale account representatives to ensure timely inventory availability.
Review monthly sales figures, costs, and stock levels to support budget and profitability.
Enter parts information into Shopmonkey tickets for the Aftersales team.
Schedule and plan sublet work from Aftersales to interiors, paint, and subsystems at HQ.
Manage fast-moving Aftersales parts inventory onsite.
Work with the UK Aftersales team to fulfill Classic and Turbo parts needs for UK service teams.
Work with the UK Parts Teams to secure DLS and DLST parts in MVC.
Work with the Partner Network of independent shops across North America that service Singer vehicles.
Provide daily project status updates to other departments.