Aftermarket Sales Representative
About The Position
The Aftermarket Sales Representative is responsible for increasing bookings revenue through service contracts, renewals, warranty conversion, and winbacks. This position reports to the Aftermarket Sales Manager and is part of the North America Global Service Organization working remotely to cover Southeastern region of the United States. In this role, you will have the opportunity to: Provide regular forecasting for revenue and bookings while driving service plan sales through closing renewals, conversions, and new business. Renew and convert expiring service plans/warranties through value-selling and positioning MD to win in the market. Convert new business from leads to service plans through value-selling and positioning MD to win in the market. Identify and monitor new market trends and opportunities for new business (through data mining, working with colleagues, etc.) Collaborate with internal departments such as Customer Support, Sales, Legal, and Finance to close transactions.
Requirements
- Bachelor’s Degree in business, marketing or related field is preferable. We will consider appropriate experience in the industry and/or previous successful service sales experience.
- Minimum of 3 years of experience in service sales, account management, customer service or negotiating with customers
- Excellent written and verbal communication skills required.
- Ability to fluently speak, read, and write in English.
- Must be able to travel outside the United States; mainly within the continental United States and Canada and occasionally overseas (approximately 10%).
Nice To Haves
- Other language fluencies are a plus.
- Working with Salesforce.com or similar CRM, MS Office (Word, Excel).
- Life science industry.
Responsibilities
- Increasing bookings revenue through service contracts, renewals, warranty conversion, and winbacks.
- Provide regular forecasting for revenue and bookings while driving service plan sales through closing renewals, conversions, and new business.
- Renew and convert expiring service plans/warranties through value-selling and positioning MD to win in the market.
- Convert new business from leads to service plans through value-selling and positioning MD to win in the market.
- Identify and monitor new market trends and opportunities for new business (through data mining, working with colleagues, etc.)
- Collaborate with internal departments such as Customer Support, Sales, Legal, and Finance to close transactions.
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
