Aftermarket Sales Manager
About The Position
Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking an Aftermarket Sales Manager to lead their Aftermarket Sales Department. This role is responsible for maximizing the sale of material handling services, parts, industrial battery services, and operator training within the branch territory. The manager will develop sales strategies, conduct sales meetings, coordinate inter-departmental activities, and ensure effective communication. A key focus will be on increasing customer satisfaction and retention through direct engagement with Branch and National Accounts customers. Additionally, the role involves recruiting, training, developing, and counseling direct reports, as well as reviewing accounts receivables and vendor invoicing, and making recommendations for payment terms and write-offs.
Requirements
- 5-7 years related experience
- High school diploma required.
- Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Nice To Haves
- Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
- Three to five years product, service, or parts sales experience.
- Material handling industry experience preferred.
- Good communication, interpersonal, organizational and computer skills.
- Completion of background check, drug screen, and physical required.
Responsibilities
- Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
- Develop sales strategies and conduct sales meetings.
- Coordinate activities among other managers ensuring proper communication.
- Review and approve sales-related functions as required.
- Work to increase customer satisfaction and retention.
- Maintain direct contact with current and prospective Branch and National Accounts customers.
- Recruit, select, train, develop, and counsel direct reports.
- Review accounts receivables and vendor invoicing.
- Recommend payment terms and write-offs.
Benefits
- Competitive Wages
- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
- Health Savings Accounts and Flexible Spending Accounts
- 401K Retirement Savings Plan with company match
- Company paid Life and Disability Benefits
- Optional supplemental term life insurance offerings
- Paid Parental Leave
- 9 Paid Holidays
- Paid Vacation accrued based on length of service and position
- Paid Sick Leave
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
