Aftermarket Outside Sales Account Executive
About The Position
The Aftermarket Account Executive will serve as a brand ambassador by engaging with current and future customers to strengthen relationships and expand our aftermarket business. This role focuses on helping facility owners and operators maximize the performance and lifespan of their HVAC systems through parts, service, preventative maintenance, and turnkey project solutions. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal.
Requirements
- Strong interpersonal and relationship-building skills with a customer-first mindset.
- Excellent communication and presentation abilities.
- Ability to learn HVAC concepts, equipment applications, and manufacturer systems (training provided).
- Self-motivated, organized, and capable of managing multiple customer accounts.
Nice To Haves
- Previous sales, account management, or HVAC industry experience is a plus, but not required.
Responsibilities
- Identify and engage facility leaders, decision makers, and influencers in target markets.
- Represent our company in meetings as a trusted advisor and advocate for customer needs.
- Build long-term partnerships by providing reliable support, solutions, and follow-through.
- Promote and facilitate parts sales, preventative maintenance agreements, and service repairs.
- Support customers with budgeting for HVAC projects and facilitate turnkey project execution.
- Assist in project closeout by attending owner training sessions, introducing Hobbs service capabilities to facility teams, and positioning Hobbs as the long-term partner for post-warranty support.
- Learn to navigate manufacturer parts portals to order and quote replacement parts.
- Collaborate with the service team to prepare repair proposals and customized preventative maintenance agreements.
- Provide timely and accurate proposals tailored to customer needs.
- Receive training on Hobbs’ equipment line card, including applied systems such as: Air handlers, Rooftop units, Dedicated outdoor air systems (DOAS), Water-sourced heat pumps, Air-cooled and water-cooled chillers, Airside products (fans, grilles, dampers, louvers).
- Stay current on equipment features and service best practices to effectively communicate value to customers.
Benefits
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with company match
- Short/long-term disability coverage
- Paid time off (PTO)
- Paid holidays
- Employee assistance program (EAP)
- Ongoing training opportunities
- Support for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
