AFTERMARKET MANAGER

LEE AEROSPACE INCWichita, KS
Onsite

About The Position

The Aftermarket Manager is responsible for the oversight of the Sales, Repairs, & Marketing team, and to partner with other teams to successfully complete company initiatives in a positive manner.

Requirements

  • High school diploma or general education degree (GED) required
  • Previous office management experience required
  • Ability to consistently communicate clearly with professionalism
  • Ability to sit and/or stand for 8 hours per day
  • Ability to use hands and wrists for typing
  • Strong attention to detail
  • Ability to perform various support duties, including communicating with customers, miscellaneous special projects, typing, invoicing, filing, copying, scanning, faxing, etc.
  • Required computer skills include Microsoft Office products, Made2Manage, or other manufacturing software
  • Ability to understand and follow verbal and written instructions, such as safety rules, work orders, shipping orders, process specifications, and FAA Regulations
  • Typing skills of 45-50 wpm

Nice To Haves

  • BA degree in business or related field preferred
  • Previous customer service experience preferred
  • Minimum of 3 years related work experience preferred

Responsibilities

  • Provide leadership and training to accomplish the goals and objectives of the department
  • Provide customer oversite on AOG/emergency requirements
  • Provide remote employees with any & all job-related information as required
  • Assign duties and examine work for exactness, neatness, and conformance to policies and procedures
  • Responsible for completing employee performance reviews in a timely manner
  • Review and approve employee timecards and time off requests
  • Ability to develop and implement strategies
  • Answer and direct Aftermarket Sales & Repair Station phone calls
  • Maintain FAA Repair Station files
  • Compile repair inventory counts and prepare purchase orders for procurement of supplies
  • Ensure raw material levels are there to support minimal on-hand quantities
  • Research and resolve customer problems or feedback
  • Generate quotes and process Aftermarket sales orders
  • Compose and type miscellaneous correspondence and reports, faxing, filing, copying, etc.
  • Other duties and tasks as assigned
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