Aftermarket Customer Service
Flaman Group of Companies•Prince Albert, SK
About The Position
Flaman is seeking an Aftermarket Customer Service Representative who will be the friendly voice and problem-solver ensuring every customer leaves with a great experience and comes back again. This role focuses on turning customer inquiries into lasting relationships, believing that great customer service extends beyond the initial sale.
Requirements
- Previous customer service experience
- A knack for problem-solving and clear communication
- Strong organizational skills and attention to detail
- Curiosity to learn about our products so you can help customers even faster
Responsibilities
- Answer calls, emails, and questions from customers with patience and a smile
- Help customers with orders, returns, and exchanges, keeping everything accurate and organized
- Share product knowledge that makes customers feel confident about their purchase
- Investigate and resolve issues by connecting with other teams to find the best solutions
- Build relationships that turn first-time buyers into lifelong Flaman customers
Benefits
- Competitive hourly pay
- Comprehensive benefits
- Pension plan with employer matching
- Career growth opportunities
- A culture focused on Making Things Better
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
