Aftermarket Account Manager - South East

ZF Group

2d•Remote

About The Position

The Aftermarket Account Manager will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities. This is a remote position that will oversee the following territories: Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina and Tennessee. Preferred state of residence: Georgia.

Requirements

Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
Commercial vehicle experience is highly preferred
Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
Deep commercial understanding of the assigned region and/or customers
Excellent presentation skills and strong negotiation/relationship management skills
Must have the ability to travel up to 50% - 75% of the time

Responsibilities

Lead the request for quotation process for all customer requests.
Execute sales growth strategies.
Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
Strengthen the account team fulfilling all internal and external expectations.
Maintain product development strategies in the Business Units to fulfill customer and market needs.
Initiate and implement campaigns, projects, and customer events as required.
Support all negotiations with the customers, including contracts and promotional programs.
Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.